Terrible customer service experience
Review of Shaffer's American Custom Golf Carts by Peter Vance · August 25, 2025
1/5
Tried to get a quote and they were completely dismissive. They acted like I was bothering them by asking about their inventory.
More reviews of Shaffer's American Custom Golf Carts
- Verified customer
Keri Fox
July 3, 2026 · Experience July 3, 2026
Nice carts, slightly pricey
Great selection of carts, very high quality. Just a bit more expensive than I anticipated but the level of service justifies the cost.
- Verified customer
Jason Mercer
June 8, 2026 · Experience June 8, 2026
Best place for golf carts
I've bought two carts from here and both have been perfect. Great service and always helpful when I have questions about charging or maintenance.
- Verified customer
Eleanor Apuzzo
May 8, 2026 · Experience May 8, 2026
Love my new golf cart
It's perfect for driving around the community. The ride is smooth and it charges very quickly. The staff were professional and easy to deal with.
- Verified customer
Jack Weaver
March 24, 2026 · Experience March 24, 2026
Good carts, long lead times
The build quality is good but it took much longer than expected to get my order finished. I wish they had managed expectations better.