Communication is really lacking
Review of Smith Tractor Company by Suzanne · December 15, 2025
2/5
Called three times to check on my service repair and nobody could give me a straight answer. Love the tractors, hate the customer service.
More reviews of Smith Tractor Company
- Verified customer
Clint Reid Sr
May 1, 2026 · Experience May 1, 2026
Fast and friendly service
Great selection of tractors. They really know their stuff and don't push you into buying something you don't actually need for your land.
- Verified customer
Brenda Vasquez
February 7, 2026 · Experience February 7, 2026
Long wait for simple parts
Waited forever to get a part for my tractor. When it finally arrived, it was the wrong one. Really frustrating dealing with the back office.
- Verified customer
Pamela Knight
November 28, 2025 · Experience November 28, 2025
Professionalism at its finest
I had a great time buying my new mower here. Very informative staff and they made sure I knew how to operate it safely.
- Verified customer
Nancy Kowalski
November 19, 2025 · Experience November 19, 2025
Excellent maintenance on my fleet
They always take care of my equipment. The mechanics are highly skilled and honest about what needs to be done. Best in town.