Long wait for simple service

Review of South motors VW by Preston Burke · June 24, 2026

2/5

I had an appointment but still sat in the lobby for three hours just for a tire rotation. Nobody gave me an update until I finally tracked someone down myself.

More reviews of South motors VW

  • George Kolbinskie

    July 22, 2026 · Experience July 22, 2026

    Verified customer

    Top tier customer service

    Came in for an issue with my window motor. David diagnosed it immediately and had the part in stock. They fixed it that same afternoon at a reasonable cost.

  • Kyle R. Matthews

    March 2, 2026 · Experience March 2, 2026

    Verified customer

    Solid work on my GTI

    Brought my car in for the 40k mile service. The mechanics are clearly skilled and they gave it back cleaner than I left it. Scheduling online was very easy.

  • Michael Shutter

    November 23, 2025 · Experience November 23, 2025

    Verified customer

    Good inventory and decent prices

    Solid selection of vehicles on the lot. The pricing felt fair for the current market and the salesperson was helpful throughout the whole process.

  • Erich Metz

    October 2, 2025 · Experience October 2, 2025

    Verified customer

    Excellent communication from start

    I called about a specific model online and Leo had it waiting right out front when I arrived. Everything was ready to sign. In and out in under two hours.