Hidden fees were a surprise
Review of Sumatra by Joyce Tillman · October 20, 2025
2/5
The price online was not what I paid at the counter. They added fees for cleaning and insurance that were not clear at checkout. Not happy.
More reviews of Sumatra
- Verified customer
Sandra Seibel
June 19, 2026 · Experience June 19, 2026
Fast and friendly service in Sumatra
Needed a short-term rental and these folks saved the day. Everything was handled quickly and professionally. Great to have such a reliable spot in town.
- Verified customer
Christine Crane
May 19, 2026 · Experience May 19, 2026
Super easy rental experience
Honestly, the easiest rental I have ever done. No long wait times and the staff knew exactly what I needed for my trailer towing needs. 10/10.
- Verified customer
Gary James
March 10, 2026 · Experience March 10, 2026
Consistently great service and gear
I use this rental shop for all my gear. They are always helpful, the equipment is well-maintained, and the prices are fair for our area.
- Verified customer
Jonathan Meyers
December 19, 2025 · Experience December 19, 2025
Reliable equipment and friendly staff
I rented a mower and a small truck. Everything worked perfectly and was returned without any fuss. Good group of people here in Sumatra.