Frustrating communication during service

Review of Sunset Cadillac of Bradenton by Nicole Baptiste · November 14, 2024

2/5

Dropped my car off and didn't hear back for three days despite calling twice. They eventually fixed the issue, but the lack of updates was annoying.

More reviews of Sunset Cadillac of Bradenton

  • Eric Peterson

    July 14, 2026 · Experience July 14, 2026

    Verified customer

    Okay purchase but confusing financing

    The car is great, but the financing part felt a little rushed. I had to ask to slow down to make sure I understood the terms correctly.

  • Ronald Guerrero

    May 13, 2026 · Experience May 13, 2026

    Verified customer

    Reliable service and nice staff

    They do good work here. The only issue is that the loaner car I was promised wasn't available, but they fixed my vehicle quickly anyway.

  • Ashley Vaughn

    December 18, 2025 · Experience December 18, 2025

    Verified customer

    Solid team and great vehicle

    Really happy with my purchase. The staff was very friendly and made sure I was set up with all the settings in my new vehicle before I left.

  • Justin Halloran

    November 29, 2025 · Experience November 29, 2025

    Verified customer

    Fast and friendly service visit

    Brought my Cadillac in for a quick diagnostic. Kevin was great at keeping me updated on the status. Clean lounge and good coffee while I waited.