Hidden fees and bad attitude

Review of Sunset Chevrolet by John Deyo · May 5, 2026

1/5

Found out about extra 'prep' fees during signing that weren't mentioned before. The finance manager got defensive when I asked about them. Shady business practices.

More reviews of Sunset Chevrolet

  • Liz Bobbie

    February 23, 2026 · Experience February 23, 2026

    Verified customer

    Decent car but follow up issues

    Love my new Buick, but I had to return twice because they didn't finish the detailing properly. Staff is nice but they seem a bit disorganized on the administrative side.

  • Pamela Knight

    October 20, 2025 · Experience October 20, 2025

    Verified customer

    Top notch customer service today

    The entire team was so helpful and attentive. I felt like a valued customer from the moment I walked through the door. Great job.

  • Peter Vance

    July 20, 2025 · Experience July 20, 2025

    Verified customer

    Smooth Envision purchase with Steven

    Just picked up a new Buick Envision and the process was seamless. Steven was very transparent about the trade-in value and financing options. Very happy with the purchase.

  • Figueroa-Robbins

    June 24, 2025 · Experience June 24, 2025

    Verified customer

    Excellent service department for maintenance

    Brought my Buick in for an oil change and tire rotation. Everything was handled professionally and quickly. The service advisor was very clear about what needed to be done.