Terrible customer service experience

Review of Tatum Bros Lumber Co by George Petrov · August 29, 2024

1/5

Went to get some lumber for a small project and waited forty minutes. The staff walked past me multiple times without even offering a hello. Left empty handed.

More reviews of Tatum Bros Lumber Co

  • Julie Ferraro

    June 13, 2026 · Experience June 13, 2026

    Verified customer

    Mixed results on stock

    Sometimes they have everything in stock, but other times I find the bins half empty. The staff is decent but hit or miss with how busy they are.

  • Denise Cabrera

    April 18, 2026 · Experience April 18, 2026

    Verified customer

    Expert advice on my project

    I didn't know exactly what type of wood I needed, but the associate was so helpful. He explained the differences and helped me save some money too.

  • Samuel Grauer

    February 23, 2026 · Experience February 23, 2026

    Verified customer

    Excellent experience as always

    They treat you like a neighbor here. Fast service, great products, and an honest approach to doing business. Can't recommend this place enough to others.

  • Steve Crowthers

    February 9, 2026 · Experience February 9, 2026

    Verified customer

    Good local lumber yard

    I always stop here for my cedar boards. The wood quality is usually top notch and straight. The yard staff is helpful if you catch them on a good day.