Andrew Castillo
August 3, 2026 · Experience August 3, 2026
Solid service and friendly staff
Staff is very knowledgeable about the tech. It can get crowded in the showroom on weekends, but the quality of service is top notch.
13 reviews
- Verified customer
- Verified customer
Peter Vance
May 16, 2026 · Experience May 16, 2026
Terrible communication after payment
After paying for the vehicle, nobody returned my calls about the delivery status. It took over a week to get any straight answers.
- Verified customer
Kris Tyler
November 3, 2025 · Experience November 3, 2025
Best car buying experience ever
Michael was awesome! He helped me trade in my old sedan and the valuation was fair. I was in and out in record time. Loving the Model 3.
- Verified customer
Steven Alvarez
August 13, 2025 · Experience August 13, 2025
Quick turnaround on trade-in
They gave me a better offer on my trade-in than other dealers in the area. Very happy with the deal I got on my Model X.
- Verified customer
David McCarty
June 1, 2025 · Experience June 1, 2025
Seamless transition to electric driving
Everything from the test drive to financing was smooth. The Miami team really knows their stuff. No pressure, just helpful advice on the software.
- Verified customer
John Greska
May 22, 2025 · Experience May 22, 2025
Amazing experience with my Model Y
Buying my Model Y was seamless. Carlos made the entire process so easy and explained all the charging features clearly. Highly recommend this team.
- Verified customer
Susan Delgado
May 13, 2025 · Experience May 13, 2025
Highly impressed with service
I came in for a quick adjustment and everyone was super friendly. The facility is very clean and modern. Tesla makes it easy to own a car.
- Verified customer
Michael Pisano
May 3, 2025 · Experience May 3, 2025
Top notch customer service
Never thought buying a car could be this simple. No games, no hidden fees. The team was transparent about every step of the process.
- Verified customer
ANN KELLY
February 22, 2025 · Experience February 22, 2025
Disappointed with delivery scheduling
I was told my car would be ready on Friday but it wasn't ready until Sunday. Communication could definitely be better regarding status updates.
- Verified customer
Janet Ocampo
January 26, 2025 · Experience January 26, 2025
Great car but busy showroom
Love my new Tesla, the drive is incredible. The showroom was packed when I visited so it took a while to get assistance, but otherwise great.
- Verified customer
Michael Holland
December 4, 2024 · Experience December 4, 2024
Smooth delivery of my new ride
Picking up my new vehicle was a highlight of my year. Fast, efficient, and they walked me through all the settings. Five stars all the way.
- Verified customer
Melissa Kane
October 19, 2024 · Experience October 19, 2024
Professional and helpful staff
I had a great time working with the team here. They made sure my delivery was perfect and spent extra time setting up my phone key.
- Verified customer
Charles Dunn
September 29, 2024 · Experience September 29, 2024
Long wait for service appointment
My service appointment was pushed back twice and I had to sit in the lobby for three hours just for a software check.