Frank Abbondandolo
August 15, 2026 · Experience August 15, 2026
Responsive and skilled professional
Needed help with a faulty electronic lock. Mark took his time to diagnose the issue rather than just trying to sell me a new unit.
Frank Abbondandolo
August 15, 2026 · Experience August 15, 2026
Needed help with a faulty electronic lock. Mark took his time to diagnose the issue rather than just trying to sell me a new unit.
Justin Lawson
July 23, 2026 · Experience July 23, 2026
Locked keys in my truck during a storm. Mark showed up quickly and didn't leave a single scratch on the door frame. Very impressive.
Tim Edwards
June 25, 2026 · Experience June 25, 2026
Called to get a quote and they were dismissive. The tech that came out was rude and then tried to charge double the quote.
Aliah
May 26, 2026 · Experience May 26, 2026
Promised 30 minutes, showed up in two hours. By the time he got there I was already frustrated. Won't use again.
Shawn Barrett
April 26, 2026 · Experience April 26, 2026
Fixed a stuck deadbolt for me. The job was clean and precise, but the emergency fee was a bit higher than I anticipated.
Brian Whitaker
March 5, 2026 · Experience March 5, 2026
Got locked out of my apartment late at night. Mark was there in twenty minutes and had me inside in five. Very professional.
Victoria Williams
January 25, 2026 · Experience January 25, 2026
Needed urgent help when my key snapped in the lock. They were here fast and had a replacement made in under ten minutes.
Max Lane
December 21, 2025 · Experience December 21, 2025
I had them replace all my door handles. Everything is working smoothly now. They were efficient and cleaned up their workspace.
SERVICE
November 13, 2025 · Experience November 13, 2025
Solid service for standard lock repairs. Nice staff and they know their way around old NYC building hardware.
Chuck Burgess
October 9, 2025 · Experience October 9, 2025
Locked out during a rainstorm and they arrived faster than I expected. Mark was efficient and extremely courteous.
Melissa Smith
October 5, 2025 · Experience October 5, 2025
They fixed my jammed mail lock. A little expensive for such a small job but the quality of work was definitely there.
Barbara Lemons
September 30, 2025 · Experience September 30, 2025
Mark rekeyed my entire house. He was fast, neat, and explained exactly how the new high-security keys worked. Great job.
Ron Taylor
September 14, 2025 · Experience September 14, 2025
Locked out of my safe and they opened it without damaging it. Professionalism at its finest. Saved me a lot of stress.
Jason Ensey
July 27, 2025 · Experience July 27, 2025
Managed to get back into my sedan in less than 5 minutes. Would give 5 stars if they took credit cards on site instead of just cash.
Debra Whisanant
July 1, 2025 · Experience July 1, 2025
The locksmith was friendly but showed up later than the ETA promised. Work was done correctly at least.
ANN KELLY
May 15, 2025 · Experience May 15, 2025
Needed new locks for my storefront after a break-in. They arrived quickly and did a high-security install for a great price.
George Kolbinskie
March 31, 2025 · Experience March 31, 2025
These guys have helped me out with lockouts and broken keys multiple times. Always professional and very efficient.
Katherine Silva
September 17, 2024 · Experience September 17, 2024
Lost my keys and needed the house rekeyed immediately. They showed up within the hour and finished the job in no time.