Angela Whitlock
July 4, 2026 · Experience July 4, 2026
Always have the parts I need
Whether it's a small filter or a major part, I know I can find it here. Their inventory is always reliable and accurate.
Thompson Tractor Company - Panama City
4.3Great · 20 reviews · 20 verifiedClaimed profile
20 reviews
- Verified customer
- Verified customer
Jered Hess
March 10, 2026 · Experience March 10, 2026
Top notch customer service
Needed a part for my excavator and they had it on the shelf. The team is always professional and they don't waste your time.
- Verified customer
David Coleman
February 18, 2026 · Experience February 18, 2026
Solid place for heavy equipment
They always keep the shop organized and the staff is efficient. I’ve bought multiple units here and the service remains consistently high quality.
- Verified customer
Heather Munoz
January 2, 2026 · Experience January 2, 2026
Exceptional knowledge of the gear
These guys know their equipment better than anyone. I always ask for Mike because he knows exactly what I need before I even finish the description.
- Verified customer
Paul Horn
December 4, 2025 · Experience December 4, 2025
Everything is perfect here
Been coming here for a while and they never disappoint. Whether you need parts or a new machine, they provide excellent customer service.
- Verified customer
Chris Heywang
November 18, 2025 · Experience November 18, 2025
Great staff and good selection
Every time I go in for something, the staff is ready to help. They clearly train their employees well on the equipment they carry.
- Verified customer
Charlie Roessler
November 3, 2025 · Experience November 3, 2025
Everything you need for tractors
They are the go-to for parts in Panama City. Never had a bad experience here. The staff is always friendly and willing to assist.
- Verified customer
Samuel Grauer
September 18, 2025 · Experience September 18, 2025
Extremely disappointed in service
Dropped off my equipment for a minor repair and it sat there for a week untouched. When I complained, they were rude and unhelpful.
- Verified customer
Diane Oyelaran
July 12, 2025 · Experience July 12, 2025
Reliable parts and support team
I needed parts for my dozer and they delivered on time. The staff is always knowledgeable and makes sure you leave with the right items.
- Verified customer
Marco Arredondo
July 9, 2025 · Experience July 9, 2025
My favorite equipment dealer
Great service from the front desk all the way to the back shop. They prioritize getting the job done right. Definitely 5 stars.
- Verified customer
Barbara Lemons
June 27, 2025 · Experience June 27, 2025
Average parts department visit
Part was expensive compared to online stores, but I needed it that day so I paid the price. Service was fine but not exceptional.
- Verified customer
Robert Dorr
February 25, 2025 · Experience February 25, 2025
Good service, fair prices
Had a small issue with some attachments but they resolved it quickly. Good to work with people who actually know the construction industry.
- Verified customer
Bernadette Gray
February 7, 2025 · Experience February 7, 2025
Best equipment dealer in town
The parts department always has exactly what I need for my equipment. Mike in the back is super helpful and knows his stuff inside out.
- Verified customer
Rick Jones
February 2, 2025 · Experience February 2, 2025
Total waste of my time
Called to check if they had a part in stock, drove an hour, and they didn't have it. Someone didn't bother to check the inventory correctly.
- Verified customer
Susan Delgado
December 31, 2024 · Experience December 31, 2024
Terrible service on my order
Waited three weeks for a part that was supposed to be in stock. Nobody called to update me and the attitude in the front office was dismissive.
- Verified customer
Emily Campbell
December 23, 2024 · Experience December 23, 2024
Professional and fast
Mike helped me find a specific hydraulic line yesterday and saved me a huge headache. Truly great customer service for construction pros.
- Verified customer
Debra Whisanant
October 15, 2024 · Experience October 15, 2024
The standard for equipment dealers
They set the bar high. Quick, professional, and knowledgeable. I've never had a single issue with any of the machines I bought here.
- Verified customer
Nathan Ruiz
September 30, 2024 · Experience September 30, 2024
Reliable heavy equipment support
I've been using them for years. Their service department is always on point and they know how to get my heavy machinery back on the job quickly.
- Verified customer
Deborah Salas
September 16, 2024 · Experience September 16, 2024
Top tier equipment shop
These folks know their stuff. Always helpful when I have a question about my machinery. Their team is solid and very easy to talk to.
- Verified customer
Josephq Knick
September 9, 2024 · Experience September 9, 2024
Great experience with their sales
Bought a new skid steer from them last month. The financing process was smooth and they walked me through all the maintenance requirements perfectly.