Poor service advisor communication
Review of Tom Bush MINI by Benjamin Trask · February 14, 2025
2/5
I was promised a call back about my parts and never got one. Had to follow up three times myself to figure out what was happening.
More reviews of Tom Bush MINI
- Verified customer
Christine Waverly
June 4, 2026 · Experience June 4, 2026
Fantastic service department
They got my MINI back on the road in no time. The advisor was friendly and professional. I'll definitely be back for my next scheduled service.
- Verified customer
Design Eagles
April 15, 2026 · Experience April 15, 2026
Expert care for my MINI
The team here clearly knows MINIs inside and out. Had a minor repair done and they fixed it quickly. Very impressive service department.
- Verified customer
Marco Arredondo
January 3, 2026 · Experience January 3, 2026
Great team at Tom Bush
They handled my warranty work perfectly. Very clean waiting area and they even washed my car when the service was done. Excellent experience.
- Verified customer
Jeffrey Hobbs
November 6, 2025 · Experience November 6, 2025
Good service, solid communication
Took my MINI in for an oil change. The service was professional and they communicated well throughout. Only took a little longer than expected.