Tom Bush Volkswagen

4.0Great · 16 reviews · 16 verifiedClaimed profile

16 reviews

  • Nancy Kowalski

    June 18, 2026 · Experience June 18, 2026

    Verified customer

    Great dealership in Jax

    My service appointments are always quick and easy. The team is super knowledgeable.

  • Andrew Castillo

    April 8, 2026 · Experience April 8, 2026

    Verified customer

    Fantastic VW service department

    They serviced my Atlas in record time and gave me a loaner car so I wasn't stranded. Thanks guys.

  • Elizabeth Purchase

    March 17, 2026 · Experience March 17, 2026

    Verified customer

    Best car buying day ever

    Buying my Jetta was a dream. Everything was ready when I arrived. Great service.

  • Jonathan Meyers

    February 18, 2026 · Experience February 18, 2026

    Verified customer

    Amazing service and hospitality

    They really go the extra mile. Great waiting area and very professional team. Highly recommend.

  • John Greska

    November 9, 2025 · Experience November 9, 2025

    Verified customer

    Easy car buying process

    My salesman was fantastic. No pressure, just a great deal on my new VW. Very happy.

  • Kevin Doyle

    October 30, 2025 · Experience October 30, 2025

    Verified customer

    Avoid the finance department

    The sales team was great but finance tried to sneak in three different warranties I said no to twice.

  • William Foster

    October 29, 2025 · Experience October 29, 2025

    Verified customer

    Waiting for parts is awful

    Took forever to get a simple sensor replaced. No communication about shipping delays either.

  • SERVICE

    October 24, 2025 · Experience October 24, 2025

    Verified customer

    Top notch service department

    Always friendly and thorough. I trust them to keep my Golf in top condition.

  • Karen Whitfield

    July 3, 2025 · Experience July 3, 2025

    Verified customer

    Friendly atmosphere and clean shop

    They always keep me updated on my service and never pressure me into extra repairs. Truly refreshing.

  • Janet Ocampo

    May 3, 2025 · Experience May 3, 2025

    Verified customer

    Smooth financing for my new car

    Financing was so fast, and they worked hard to get me a great interest rate. Very thankful.

  • Victor Morales

    April 5, 2025 · Experience April 5, 2025

    Verified customer

    Not impressed with trade-in value

    They offered me pennies for my pristine Passat. Waste of time trying to negotiate with them.

  • Eric Donovan

    March 17, 2025 · Experience March 17, 2025

    Verified customer

    Knowledgeable and patient staff

    They walked me through all the features of my new car patiently. Excellent experience.

  • Teresa Lombardi

    February 1, 2025 · Experience February 1, 2025

    Verified customer

    Great team, awesome car

    They made trading in my old vehicle simple. Love my new ride and the staff was so helpful.

  • Rodney Rubright

    December 22, 2024 · Experience December 22, 2024

    Verified customer

    Car not repaired correctly

    They claimed my engine issues were resolved but the check engine light came back on the same day.

  • Clint Reid Sr

    December 4, 2024 · Experience December 4, 2024

    Verified customer

    Average experience but nice car

    The car is great but the buying process took four hours total. A bit too long for my taste.

  • Cindy Munley

    November 19, 2024 · Experience November 19, 2024

    Verified customer

    Highly professional staff

    Very clean dealership and everyone is so polite. Best dealership in Jacksonville, hands down.