Tom Gibbs Chevrolet, INC.

4.2Great · 20 reviews · 20 verifiedClaimed profile

20 reviews

  • Thomas Morgan

    June 28, 2026 · Experience June 28, 2026

    Verified customer

    Decent service, expensive parts

    The work was done correctly on my Tahoe, but the parts they used were very pricey compared to what I found online.

  • Thomas Reyes

    May 28, 2026 · Experience May 28, 2026

    Verified customer

    Average service appointment

    The service was fine, but they kept me waiting for quite a while without updating me on when the car would be finished.

  • Donald Lizotte

    May 28, 2026 · Experience May 28, 2026

    Verified customer

    Solid dealer, would go back

    Everything was good, just a long day at the dealership. Nice staff and a very clean facility. Would recommend to others.

  • Steven Gerasimovich

    May 22, 2026 · Experience May 22, 2026

    Verified customer

    Good experience buying my truck

    They had a good selection. Bill helped me out and was straightforward. My trade-in value was okay, just took a bit long to process.

  • Jack Weaver

    April 29, 2026 · Experience April 29, 2026

    Verified customer

    Fantastic customer service

    I was in and out with my new Chevy Trax in under two hours. Very professional staff and great communication from start to finish.

  • Michael Holland

    January 19, 2026 · Experience January 19, 2026

    Verified customer

    Excellent truck shopping

    Found a great deal on a pre-owned truck. The staff was very knowledgeable and helped me compare models without any pressure.

  • Jeffrey Hobbs

    January 8, 2026 · Experience January 8, 2026

    Verified customer

    Loved the experience

    Everyone was so kind and helpful. I felt completely comfortable and didn't feel pressured into any extras I didn't want.

  • Ashley Vaughn

    October 19, 2025 · Experience October 19, 2025

    Verified customer

    Average experience at service center

    Got an oil change and tire rotation. Everything was fine, but they didn't wash the car like they promised at check-in.

  • Christine Connell

    October 11, 2025 · Experience October 11, 2025

    Verified customer

    Good sales process, long wait

    The sales team was very helpful and knowledgeable. The only downside was waiting for the finance guy, who was very busy.

  • Samantha Poole

    August 20, 2025 · Experience August 20, 2025

    Verified customer

    Good service, just slow financing

    I loved the car, but we sat in the office for way too long waiting for the finance manager to get to us.

  • Amanda Rojas

    July 31, 2025 · Experience July 31, 2025

    Verified customer

    Rude and dishonest service dept

    They tried to charge me for work I didn't ask for. When I questioned it, they were incredibly dismissive and rude.

  • Betty Lindstrom

    June 8, 2025 · Experience June 8, 2025

    Verified customer

    Helpful staff, nice vehicle

    Very happy with my new car. The team made it a good experience overall. Just wish they had more financing options available.

  • Justen Kruse

    May 2, 2025 · Experience May 2, 2025

    Verified customer

    Decent car buying experience

    Sales guy was great, very patient with my questions. Financing took longer than expected, but the deal was fair in the end.

  • Paul Horn

    January 4, 2025 · Experience January 4, 2025

    Verified customer

    Incredible service and staff

    I really appreciate how easy they made this entire process. From test drive to drive off, everything was handled perfectly.

  • Deborah Barnhart

    December 15, 2024 · Experience December 15, 2024

    Verified customer

    Wonderful experience at Tom Gibbs

    I bought a Chevy Equinox and the process was flawless. Brian was excellent at explaining everything about the warranty and features.

  • Michelle Duarte

    December 7, 2024 · Experience December 7, 2024

    Verified customer

    Best car buying experience ever

    I’ve bought many cars but this was the best experience. So efficient and no hidden surprises with the final paperwork.

  • Synthia Horvath

    November 24, 2024 · Experience November 24, 2024

    Verified customer

    Amazing customer service

    I went in looking for a used SUV, and the team there went above and beyond to find me something within my budget.

  • Angela Whitlock

    November 22, 2024 · Experience November 22, 2024

    Verified customer

    Pretty good service

    Took my Malibu in for an issue. They fixed it correctly but it took a few days longer than expected to get parts.

  • Cheryl Novak

    October 26, 2024 · Experience October 26, 2024

    Verified customer

    Smooth and easy buying

    Purchased my SUV here and everything went perfectly. The trade-in process was very straightforward and I'm very satisfied.

  • Brian Burgee

    October 21, 2024 · Experience October 21, 2024

    Verified customer

    Great dealership, highly recommend

    Everyone I interacted with was friendly. They didn't push me to buy anything extra, which was refreshing. Love my new Silverado.