Melissa Kane
July 3, 2026 · Experience July 3, 2026
Disappointed with the lack of stock
I called ahead to check for a dress, was told they had it, but when I arrived it wasn't there. A waste of my trip.
15 reviews
- Verified customer
- Verified customer
Jeff Harness
June 13, 2026 · Experience June 13, 2026
Product quality is good but pricey
The items are definitely high quality, but I feel like the prices have jumped quite a bit recently. Nice store though.
- Verified customer
Josephq Knick
May 30, 2026 · Experience May 30, 2026
Extremely rude staff, never coming back
The associate ignored me for ten minutes while chatting with a coworker. When I finally asked for help, she acted like I was bothering her.
- Verified customer
Robert Dorr
May 23, 2026 · Experience May 23, 2026
Excellent service and product quality
Had a great time shopping for my wife's birthday. The team went above and beyond to make sure everything was perfect.
- Verified customer
Thomas Reyes
May 4, 2026 · Experience May 4, 2026
Best experience shopping for accessories
Needed a wallet and found exactly what I wanted. The check-out process was seamless and the packaging was lovely.
- Verified customer
Corey Engel
May 2, 2026 · Experience May 2, 2026
Always a wonderful experience shopping here
I love coming to this location. The atmosphere is upscale and the associates are always so welcoming. Truly top-tier customer service every single time.
- Verified customer
Janet Ocampo
March 29, 2026 · Experience March 29, 2026
Average experience compared to other stores
It's an okay store. It gets very crowded on the weekends, which makes it hard to see the merchandise on the racks.
- Verified customer
David Coleman
November 4, 2025 · Experience November 4, 2025
Amazing staff and great experience
Visited for a gift and Sarah was fantastic. She helped me pick out the perfect bag and wrapped it beautifully. Will be back soon.
- Verified customer
Barbara Lemons
September 18, 2025 · Experience September 18, 2025
Beautiful collection and very helpful staff
I came in looking for a specific spring collection piece and Julia helped me locate it immediately. So glad they had my size in stock.
- Verified customer
VA Cycling
May 7, 2025 · Experience May 7, 2025
Stunning store and excellent service
Every visit here feels like a treat. The staff is knowledgeable and never pushy. Best shopping experience in the city by far.
- Verified customer
Alexander Reyna
March 11, 2025 · Experience March 11, 2025
Nice store with helpful team members
Found what I needed quickly. The store was clean and well organized. Only taking one star off because the fitting room line was pretty long.
- Verified customer
Nancy Kowalski
February 22, 2025 · Experience February 22, 2025
Great products, long checkout lines
I love the new arrivals. The staff was helpful, but I had to wait nearly 15 minutes just to pay for my items.
- Verified customer
Linda Carter
December 15, 2024 · Experience December 15, 2024
My favorite shopping destination in NYC
Everything about this location is perfect. The displays are always updated and the staff are incredibly polite and professional.
- Verified customer
Laura Daniel
December 10, 2024 · Experience December 10, 2024
Decent selection but service was slow
The store is beautiful as always, but I waited over 20 minutes to find a sales associate to grab a size for me. Inventory seems a bit low lately.
- Verified customer
Katherine Silva
August 26, 2024 · Experience August 26, 2024
Fantastic service from the whole team
I had a return to process and they made it so easy. The manager was very kind and handled it immediately.