Eric Donovan
July 16, 2026 · Experience July 16, 2026
Average service from the desk
Service is hit or miss depending on who is working that day. Sometimes it's great, sometimes you wait forever.
16 reviews
- Verified customer
- Verified customer
Susan Delgado
July 7, 2026 · Experience July 7, 2026
Helpful staff made it easy
Visited to clear up a utility bill issue and everyone was so kind. Quick, efficient, and everything is sorted now.
- Verified customer
Victoria Lang
July 2, 2026 · Experience July 2, 2026
Quick help when needed
Came in for a permit inquiry and got exactly what I needed. Nice group of people working here.
- Verified customer
Nancy Kowalski
May 2, 2026 · Experience May 2, 2026
Mixed experience with zoning permits
The information provided was helpful, but I had to come back twice because the forms kept changing. Could be better organized.
- Verified customer
George Petrov
January 8, 2026 · Experience January 8, 2026
Hard to get any answers
Tried calling about a permit for three days. No one picks up the phone and the voicemail box is always full. Very frustrating.
- Verified customer
Kevin Robinson
January 2, 2026 · Experience January 2, 2026
Slow response on simple requests
I submitted a simple request weeks ago and haven't heard a single update. It shouldn't take this long for an answer.
- Verified customer
Sandra Pope
December 25, 2025 · Experience December 25, 2025
Needs better office hours
It is nearly impossible to get anything done if you work a standard 9-to-5 job. They close way too early for working families.
- Verified customer
Aliah
August 10, 2025 · Experience August 10, 2025
Extremely unprofessional and rude
The woman at the front desk was dismissive and wouldn't even look up from her phone. Absolutely unacceptable behavior for city staff.
- Verified customer
Robert Manz
July 9, 2025 · Experience July 9, 2025
Fantastic help with my taxes
Needed some specific forms for property taxes and the staff went above and beyond to help me find them.
- Verified customer
CHARLES BUTLER
June 28, 2025 · Experience June 28, 2025
Average experience at the office
They got the job done but it felt like I was inconveniencing them by asking questions about the local codes.
- Verified customer
Debra Whisanant
June 12, 2025 · Experience June 12, 2025
Efficient and friendly town office
Had to renew some documents today and was in and out in fifteen minutes. Excellent service from the front desk staff.
- Verified customer
Beth Hartstein
May 24, 2025 · Experience May 24, 2025
Total lack of accountability
No one knows anything. I was passed between three different people and still didn't get an answer about my property dispute.
- Verified customer
Robert Bujeiro
April 17, 2025 · Experience April 17, 2025
Solid help with my request
Good people running the office. Got my documents signed and processed without too much of a headache.
- Verified customer
Emily Hartman
April 13, 2025 · Experience April 13, 2025
Great community support here
Always a pleasure dealing with the folks at Town Hall. They truly care about the residents and help however they can.
- Verified customer
Jason Ensey
April 1, 2025 · Experience April 1, 2025
Decent service but long lines
Got my paperwork processed but the wait time was over an hour just to reach the counter. Staff were friendly enough though.
- Verified customer
Matthew Cruz
November 25, 2024 · Experience November 25, 2024
Great place to resolve issues
Everything was smooth today. The team was well-organized and handled my paperwork without any errors.