U-Haul Neighborhood Dealer

3.9Great · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Steve Crowthers

    August 2, 2026 · Experience August 2, 2026

    Verified customer

    Fantastic team

    They made my move so much easier. The truck was easy to load and the drop off was quick. Friendly people working here for sure.

  • Thomas Morgan

    June 18, 2026 · Experience June 18, 2026

    Verified customer

    Perfect service

    Everything went perfectly. The truck was ready, clean, and drove very well. The whole rental process was fast and simple today.

  • Shirley Amos

    April 28, 2026 · Experience April 28, 2026

    Verified customer

    Decent service

    Truck was clean and ready to go. It was a little bit of a wait to get the paperwork done but not too bad for a busy location.

  • Justin Halloran

    February 15, 2026 · Experience February 15, 2026

    Verified customer

    Awesome help

    The guy who helped me was very patient with all my questions. Gave me some great advice for driving the bigger truck. Really appreciated it.

  • Henry Purnell

    December 5, 2025 · Experience December 5, 2025

    Verified customer

    Super easy

    Always a great experience here. Everything is handled with professionalism and I have never had an issue with the equipment provided.

  • Donna Fitzgerald

    November 22, 2025 · Experience November 22, 2025

    Verified customer

    Absolute nightmare

    They lost my reservation. I showed up and they said no truck was available even though I had a confirmation number. Very angry.

  • Anthony Bellantoni

    October 18, 2025 · Experience October 18, 2025

    Verified customer

    Easy rental process

    Rented a U-Haul for a day. Everything was easy and the staff explained the rates clearly. Will definitely use them again if I move.

  • Daniel Mauclaire

    September 20, 2025 · Experience September 20, 2025

    Verified customer

    Reliable rental

    I come here for all my projects. They always have a truck available and the check out process is consistently fast and friendly.

  • Benjamin Trask

    September 7, 2025 · Experience September 7, 2025

    Verified customer

    Very convenient

    Rented a cargo van today for some deliveries. It was clean and drove well. Definitely a great resource for local residents here.

  • Matthew Cole

    July 30, 2025 · Experience July 30, 2025

    Verified customer

    Fast and professional

    Everything was top notch today. The truck was ready when I arrived and the staff were very helpful with the rental details.

  • Melissa Kane

    June 27, 2025 · Experience June 27, 2025

    Verified customer

    Good equipment

    Good variety of trucks. The one I got was a bit older but it ran fine without any issues. Prices are reasonable for the area too.

  • SERVICE

    June 11, 2025 · Experience June 11, 2025

    Verified customer

    Great local spot

    Very reliable rental agency in Lake Helen. Always have what I need and the staff is friendly. Highly recommend them for any move.

  • Michael Brooks

    April 3, 2025 · Experience April 3, 2025

    Verified customer

    Waited forever

    I had to wait 45 minutes for help even though I had an appointment. Staff seemed totally overwhelmed by the morning rush today.

  • Kevin Robinson

    November 28, 2024 · Experience November 28, 2024

    Verified customer

    Bad attitude

    The lady at the desk was very rude when I asked about extending my time. Made me feel like I was a burden for asking questions.

  • Zachary Pruitt

    November 26, 2024 · Experience November 26, 2024

    Verified customer

    Quick and helpful

    Needed a trailer for a move. The guy in the office was super quick and gave me a fair deal. Very happy with the help I received.

  • David Coleman

    November 4, 2024 · Experience November 4, 2024

    Verified customer

    Solid experience

    The truck was in good condition and the rental rates were fair. The staff helped me load a couple items too. Good service overall.

  • Ashley Vaughn

    November 4, 2024 · Experience November 4, 2024

    Verified customer

    Broken equipment

    The loading ramp was stuck. It was a huge struggle to load my couch. They should check their equipment better before renting it out.

  • Joyce Tillman

    October 10, 2024 · Experience October 10, 2024

    Verified customer

    Truck was unsafe

    The truck they gave me had a bald tire and the lights didn't work. Dangerous to drive. I had to go somewhere else for a safe truck.