U-Haul Neighborhood Dealer

4.1Great · 21 reviews · 21 verifiedClaimed profile

20 reviews

  • Barbara Lemons

    June 28, 2026 · Experience June 28, 2026

    Verified customer

    Very helpful

    Needed a truck on short notice and they had one ready within an hour. Saved my move. Very grateful for the quick help.

  • Aaron Whitehead

    April 6, 2026 · Experience April 6, 2026

    Verified customer

    Fast and easy rental

    Rented a moving truck for the weekend and the whole thing was quick. The truck was clean and had a full tank. No complaints.

  • Virginia Gill

    March 13, 2026 · Experience March 13, 2026

    Verified customer

    Never again

    Reserved online but nobody was at the desk when I showed up. Waited an hour and nobody came back. Worst experience ever.

  • David McCarty

    March 6, 2026 · Experience March 6, 2026

    Verified customer

    Great local spot

    Local team is much better than the big city ones. They really care about the customer experience and it shows in their work.

  • Teresa Lombardi

    January 9, 2026 · Experience January 9, 2026

    Verified customer

    Hidden fees

    Got charged extra for mileage that I didn't even use. Trying to get it fixed is a total headache. Be sure to check your contract.

  • Kyle R. Matthews

    November 18, 2025 · Experience November 18, 2025

    Verified customer

    Truck wasn't ready

    Reserved a truck online but they didn't have one available when I arrived. Waited forever to figure out a backup plan. Very frustrating.

  • Benjamin Trask

    November 9, 2025 · Experience November 9, 2025

    Verified customer

    Quick check-in

    Walked in and out in less than ten minutes. The agent knew what they were doing and got me on the road immediately.

  • John Greska

    October 17, 2025 · Experience October 17, 2025

    Verified customer

    Perfect location

    Super easy to pick up and drop off here. Much better than dealing with the massive corporate hubs. Nice folks in Palatka.

  • Christopher Geist

    September 19, 2025 · Experience September 19, 2025

    Verified customer

    Always consistent

    I use this dealer for all my local moves. They are reliable and the equipment is always kept in decent working order.

  • Nicholas Reed

    August 8, 2025 · Experience August 8, 2025

    Verified customer

    Reliable rental agency

    The process is always professional. They track your miles accurately and provide fair quotes every single time I call.

  • Timothy Boyd

    July 13, 2025 · Experience July 13, 2025

    Verified customer

    Very professional

    Appreciated how they showed me the vehicle condition before I left the lot. Very transparent and easy to work with here.

  • Jacob Moore

    June 27, 2025 · Experience June 27, 2025

    Verified customer

    Best rental place

    Never had an issue with them. They keep their trucks well maintained and the front desk is always pleasant to deal with.

  • Victoria Lang

    June 24, 2025 · Experience June 24, 2025

    Verified customer

    Decent experience

    The rental was fine but the truck was a bit beat up inside. It did the job though, so I cannot complain too much about it.

  • Katherine Silva

    May 28, 2025 · Experience May 28, 2025

    Verified customer

    Great service

    Staff made the rental process so easy. Checked me in fast and explained everything I needed to know about driving a big truck.

  • Pamela Knight

    May 8, 2025 · Experience May 8, 2025

    Verified customer

    Highly recommended

    Nice staff and clean equipment. This is the only place I will rent from for my future projects in this area.

  • Nicholas

    May 6, 2025 · Experience May 6, 2025

    Verified customer

    Solid service

    Got the job done. The truck was a little dirty but it ran perfectly well and the price was exactly as advertised online.

  • Justin Halloran

    March 13, 2025 · Experience March 13, 2025

    Verified customer

    Average service

    Rental was fine but the staff seemed distracted when I returned the keys. Took a while to get my receipt finalized.

  • Lisa Claffey

    December 6, 2024 · Experience December 6, 2024

    Verified customer

    Friendly staff

    They even helped me load a few heavy boxes into the truck. Very nice people working at this location. Highly recommend.

  • Nicole Baptiste

    November 23, 2024 · Experience November 23, 2024

    Verified customer

    Smooth move

    Everything went well with the truck. It handled the highway driving just fine and didn't give me any trouble all day.

  • Laura Pittman

    October 15, 2024 · Experience October 15, 2024

    Verified customer

    Broken AC

    It was ninety degrees outside and the truck AC was completely busted. Sweated through my shirt just driving across town. Not cool.