Lost my important documents
Review of Used Truck-Car Process Office by Mindy Thaler · November 7, 2025
1/5
Extremely unprofessional. They misplaced my original title and then acted like it was my fault. I'm beyond angry with their incompetence.
More reviews of Used Truck-Car Process Office
- Verified customer
Greg Leathers
June 20, 2026 · Experience June 20, 2026
Decent service but tough parking
Service is solid but it's hard to get in and out of the lot. The staff is helpful, though, and they know the laws well.
- Verified customer
Kailia Rose
May 15, 2026 · Experience May 15, 2026
Terrible communication and very rude
Waited forever to be told my paperwork was incomplete, even though I was told everything was fine on the phone. Very frustrated with the attitude.
- Verified customer
David Caplan
April 2, 2026 · Experience April 2, 2026
Great customer support here
The team helped me sort out an issue that had been bugging me for months. Friendly, capable, and very organized. Thank you so much.
- Verified customer
Anita Hermann
February 3, 2026 · Experience February 3, 2026
Expert help for all vehicle needs
The staff really knows the regulations inside and out. It made the whole experience much less stressful than I anticipated.