Long waits and confusion

Review of USP-2 Coleman by Debra Whisanant · January 28, 2025

2/5

The process was a total mess today. I waited for hours and there was zero communication about what was happening. Extremely frustrating experience.

More reviews of USP-2 Coleman

  • Diane Oyelaran

    February 2, 2026 · Experience February 2, 2026

    Verified customer

    Efficient processing, decent facility

    The visit went smoothly. Staff was professional, though security checks always take longer than you expect. Otherwise, things were handled properly.

  • Shirley Amos

    January 31, 2026 · Experience January 31, 2026

    Verified customer

    Handled things very well

    Everything was done according to the rules and the staff was very clear about the process. No complaints at all about the visit.

  • Paul Horn

    January 7, 2026 · Experience January 7, 2026

    Verified customer

    Efficiently run, great job

    It is clear they have a solid process here. Everything felt safe and organized. I appreciate the professional attitude of the personnel on duty.

  • Nathan Ruiz

    October 2, 2025 · Experience October 2, 2025

    Verified customer

    Top tier management

    The facility is very well managed. It's a stressful environment but the team manages it with patience and a high level of expertise.