Verizon

4.6Excellent · 16 reviews · 16 verifiedClaimed profile

16 reviews

  • Debra Leone

    April 25, 2026 · Experience April 25, 2026

    Verified customer

    excellent customer care

    i came in frustrated because my data was slow. the team spent time troubleshooting it until it worked perfectly. very appreciated.

  • Marilyn Hobbs

    April 24, 2026 · Experience April 24, 2026

    Verified customer

    good tech support

    had a weird software issue and they sorted it out quickly. they were busy but still managed to help everyone in a timely manner.

  • Beth Covarrubias

    March 19, 2026 · Experience March 19, 2026

    Verified customer

    my favorite verizon shop

    i won't go anywhere else. they always treat me right and answer all my silly tech questions without making me feel bad.

  • Rachel Kirby

    February 6, 2026 · Experience February 6, 2026

    Verified customer

    great local location

    i prefer this store over the bigger ones. it is quiet, organized, and the staff actually takes the time to explain things well.

  • Karen Voiles

    January 23, 2026 · Experience January 23, 2026

    Verified customer

    super helpful store staff

    needed a new screen protector and some help with my settings. they fixed it all for free and were so kind about it.

  • Tim Edwards

    January 3, 2026 · Experience January 3, 2026

    Verified customer

    always happy to help

    the store manager helped me pick a new case and set it up. always a pleasant experience when i stop into this location.

  • Anonymous Anonymous

    November 5, 2025 · Experience November 5, 2025

    Verified customer

    wonderful service

    everyone was very nice and helpful. they helped me lower my monthly bill and added some extra features i actually wanted.

  • Dave Barry

    September 14, 2025 · Experience September 14, 2025

    Verified customer

    good deals today

    picked up a new tablet and the rep was great at explaining the data plan options. happy with the purchase.

  • Andrew Castillo

    July 4, 2025 · Experience July 4, 2025

    Verified customer

    great store in bartow

    always have a good experience here. the staff is friendly and doesn't try to force unwanted upgrades on me. nice place to visit.

  • Shelley Ross

    June 3, 2025 · Experience June 3, 2025

    Verified customer

    top tier service

    fixed my connection issues in no time. the team here is really sharp and they definitely know their stuff. thank you.

  • Kiki Wilding

    May 31, 2025 · Experience May 31, 2025

    Verified customer

    quick fix for phone

    my phone wouldn't charge and they figured out it was just some lint in the port. saved me from having to buy a new device.

  • Shirley Amos

    January 12, 2025 · Experience January 12, 2025

    Verified customer

    seamless device trade in

    traded in my old phone and the value they gave me was better than i thought. everything was smooth and efficient.

  • Jered Hess

    December 29, 2024 · Experience December 29, 2024

    Verified customer

    helpful staff

    they were slammed but still kept their cool. i got the help i needed for my account and was out fairly quickly considering.

  • Frank Delaney

    December 15, 2024 · Experience December 15, 2024

    Verified customer

    very impressed with service

    the reps here are just professional. they handled my bill dispute in minutes and got everything back on track for me.

  • Rachel Reed

    September 4, 2024 · Experience September 4, 2024

    Verified customer

    fast service today

    stopped in to upgrade my plan. the rep, josh, was knowledgeable and had me set up in about 20 minutes. good visit overall.

  • William Pouch

    September 4, 2024 · Experience September 4, 2024

    Verified customer

    too busy to help

    stood there for twenty minutes without a single greeting. ended up walking out because no one seemed to care i was there.