Waited over an hour for help

Review of Verizon by Marie Dupont · October 9, 2025

1/5

Went in for a simple plan change and stood there for 60 minutes while staff just walked around. No one even acknowledged I was waiting. Horrible service.

More reviews of Verizon

  • Nancy J. Walker

    August 14, 2026 · Experience August 14, 2026

    Verified customer

    Quick and easy phone upgrade

    Jason helped me upgrade my family plan and got me a great deal on the new iPhones. He was very knowledgeable and had us out in 20 minutes.