Terrible customer care
Review of Verizon by Zachary Pruitt · May 13, 2026
1/5
I spent over an hour waiting and nobody even acknowledged me. I just walked out and went somewhere else. Not impressed with how they manage the line at all.
More reviews of Verizon
- Verified customer
Ashley Vaughn
August 10, 2026 · Experience August 10, 2026
Standard store visit
Pretty straightforward trip to get a new charger. Place was clean and the associate was nice. No complaints about the service at all.
- Verified customer
Sandra Pope
May 18, 2026 · Experience May 18, 2026
Smooth process
Dropped my phone and needed a screen replacement. Marcus handled it all professionally and told me exactly how long it would take. The price was fair and the service was just excellent overall.
- Verified customer
Victor Morales
October 16, 2025 · Experience October 16, 2025
Average visit
The store was fine but they didn't have the specific phone color I wanted in stock. Had to order it for delivery later. Service was pleasant though.
- Verified customer
Jimmy Turner
October 11, 2025 · Experience October 11, 2025
Solid store
Bought my family plan here. They were very thorough and double checked every single discount I was eligible for. Saved me quite a bit of money.