Warby Parker Bergen St.

4.1Great · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Angela Whitlock

    July 23, 2026 · Experience July 23, 2026

    Verified customer

    Cute glasses, friendly staff

    Really happy with my purchase. The store was busy, but the staff managed to stay helpful and polite.

  • Sagoingne

    May 19, 2026 · Experience May 19, 2026

    Verified customer

    Solid experience overall

    Very efficient. Got my eye exam and picked out frames in under an hour. Only docked a star for lack of parking.

  • Samuel Grauer

    April 19, 2026 · Experience April 19, 2026

    Verified customer

    Average store experience

    The store is nice, but it's often crowded. Hard to get someone's attention for help with selecting frames.

  • Felipe Freitas

    April 11, 2026 · Experience April 11, 2026

    Verified customer

    Excellent quality for the price

    Can't beat the style and durability of these frames. Plus, they were ready for pickup super fast.

  • Barbara Lemons

    April 5, 2026 · Experience April 5, 2026

    Verified customer

    Nice frames, decent service

    The staff did a good job helping me pick frames. Just felt a little rushed through the process.

  • Amanda Rojas

    April 4, 2026 · Experience April 4, 2026

    Verified customer

    Stylish frames and great service

    Found two pairs I loved. The staff helped me narrow it down and even checked my prescription quickly.

  • Beth Covarrubias

    January 26, 2026 · Experience January 26, 2026

    Verified customer

    Professional eye exam

    The optometrist was thorough and explained everything clearly. Very happy with the care I received.

  • Donald Lizotte

    January 23, 2026 · Experience January 23, 2026

    Verified customer

    Just okay

    Frames are decent quality but nothing special. The service was fine but nothing that stood out to me.

  • Jose Figueroa

    December 19, 2025 · Experience December 19, 2025

    Verified customer

    Great selection of frames

    Found a great style that fit my face perfectly. Helpful staff made the process very easy for me.

  • Justen Kruse

    December 11, 2025 · Experience December 11, 2025

    Verified customer

    Perfect fit every time

    The staff really knows how to adjust frames. My new glasses fit comfortably right out of the box.

  • Michael Holland

    December 1, 2025 · Experience December 1, 2025

    Verified customer

    Always great service

    My second time coming here and it's always a good experience. Fast, clean, and helpful.

  • Stephanie Lawson

    November 22, 2025 · Experience November 22, 2025

    Verified customer

    Terrible customer service

    The rep was incredibly condescending when I asked for a frame adjustment. Never going back.

  • Mark Sullivan

    November 14, 2025 · Experience November 14, 2025

    Verified customer

    Quick, easy, and stylish

    Love my new glasses from Warby. The fitting process was fast and the staff were super friendly.

  • Samuel Wexler

    November 7, 2025 · Experience November 7, 2025

    Verified customer

    Fantastic glasses store

    Great vibe and really friendly staff. Made picking out new glasses actually fun instead of a chore.

  • Keri Fox

    March 12, 2025 · Experience March 12, 2025

    Verified customer

    Wait times were bad

    Even with an appointment, I stood at the counter waiting for 15 minutes while staff just chatted.

  • Pamela Knight

    January 8, 2025 · Experience January 8, 2025

    Verified customer

    Glasses arrived late

    Was told 5 days, took nearly two weeks. No apology for the delay when I called in.

  • Silvia Rodriguez

    September 7, 2024 · Experience September 7, 2024

    Verified customer

    Great selection here

    Loved the options in the store. Much better to try them on than to order online blindly.

  • Michael Shutter

    August 25, 2024 · Experience August 25, 2024

    Verified customer

    Smooth, easy process

    Everyone was polite and efficient. No complaints, will definitely be coming back when I need another pair.