Barbara Lemons
August 3, 2026 · Experience August 3, 2026
Average service for the price
The shop is beautiful but the wait times are just way too long for simple services. I love their products, but the service needs to be faster.
Wempe Jewelers – Exquisite Timepieces & Jewelry
4.1Great · 15 reviews · 15 verifiedClaimed profile
15 reviews
- Verified customer
- Verified customer
Tim Edwards
July 30, 2026 · Experience July 30, 2026
Beautiful shop and amazing staff
Wonderful experience buying an anniversary gift. They walked me through everything and made sure I felt confident in my selection. Truly a class act store.
- Verified customer
MIAMI FOOT CENTER
June 23, 2026 · Experience June 23, 2026
Fantastic experience all around
Exceptional service from start to finish. They helped me source a rare watch model and the entire process was handled with grace and precision. Very satisfied.
- Verified customer
Emily Campbell
March 1, 2026 · Experience March 1, 2026
Exquisite service and beautiful pieces
Working with George was a pleasure. He helped me find the perfect timepiece. The attention to detail and customer care here is just unmatched in New York.
- Verified customer
Ronald Guerrero
February 17, 2026 · Experience February 17, 2026
Best watch store in NYC
I've been going here for years. Every time I walk in, I'm treated like royalty. Their selection of timepieces is just incredible and the staff is top-tier.
- Verified customer
Louis Monacello
December 7, 2025 · Experience December 7, 2025
Service was not as expected
Dropped off my watch for a simple battery change and it took over three weeks to get it back. I expected much better communication given their reputation.
- Verified customer
Matthew Cole
October 16, 2025 · Experience October 16, 2025
Great selection but pricey
They have some of the most beautiful watches I've seen in the city. The staff is very knowledgeable, though the prices are definitely on the high end.
- Verified customer
Katherine Silva
June 15, 2025 · Experience June 15, 2025
Rude and dismissive customer service
Avoid this place. The staff acted like I was wasting their time when I asked about a watch repair. Will never spend another dollar here.
- Verified customer
Jack Weaver
May 31, 2025 · Experience May 31, 2025
Great craftsmanship and advice
I came in with a broken vintage watch and they handled it with such care. It looks and runs like new again. The staff really cares about their work.
- Verified customer
Matthew Cruz
May 28, 2025 · Experience May 28, 2025
Highly professional and knowledgeable
George took the time to explain the history of the watch I was looking at. Very impressive collection and excellent service. I will definitely be a returning customer.
- Verified customer
Chuck Burgess
May 23, 2025 · Experience May 23, 2025
Top notch expertise
I wouldn't trust my luxury timepieces with anyone else. George is the best in the business. Always professional, polite, and very detailed in their work.
- Verified customer
Christine Crane
May 7, 2025 · Experience May 7, 2025
Highly recommend for watch collectors
The knowledge base here is incredible. George and the rest of the staff are so helpful and never pushy. It's my go-to shop in the city.
- Verified customer
Sally Brown
December 23, 2024 · Experience December 23, 2024
Exceeded all my expectations
What a lovely shop! The staff made me feel welcome immediately. They helped me find a watch that fits my wrist perfectly and the service was flawless.
- Verified customer
Barbara Farina
September 15, 2024 · Experience September 15, 2024
Quality work and nice shop
A bit of a wait, but well worth it. The quality of the watch repair was excellent and George was very polite throughout the entire encounter.
- Verified customer
Jason Ensey
August 26, 2024 · Experience August 26, 2024
Disappointed with the repair process
They scratched my watch case during a routine check. When I brought it up, they barely acknowledged it. Not the luxury service I paid for.