Mixed feelings on the service

Review of Werner Genesis by Richard Hill · September 27, 2025

3/5

The staff is helpful but the service center seems understaffed lately. My simple oil change took nearly three hours which is not great for a premium dealer.

More reviews of Werner Genesis

  • Christine Connell

    August 10, 2026 · Experience August 10, 2026

    Verified customer

    Best Genesis dealership experience

    The team really knows the Genesis brand inside out. They made sure I understood every feature of my GV80 before I drove off the lot. Highly impressed.

  • Nancy J. Walker

    July 24, 2026 · Experience July 24, 2026

    Verified customer

    High quality sales and service

    I've had nothing but great experiences here. They clearly value their Genesis customers and it shows in every interaction. I won't go anywhere else.

  • Edward Pollick

    June 12, 2026 · Experience June 12, 2026

    Verified customer

    Classy place with nice cars

    The showroom is beautiful and the staff is very polished. Bought a G80 and love it. Only minor issue was it took a while to get the paperwork done.

  • Josephq Knick

    May 31, 2026 · Experience May 31, 2026

    Verified customer

    Wonderful dealership for Genesis

    Truly premium experience. They had the model I wanted, a fair deal on my trade, and the financing was quick and easy. My new ride is perfect.