Poor communication from service
Review of Werner Kia by Karen Whitfield · May 27, 2026
2/5
Dropped my car off for a recall and they didn't call me when it was finished. I had to call them three times.
More reviews of Werner Kia
- Verified customer
Larry Ashford
August 5, 2026 · Experience August 5, 2026
Five star service all around
They really went out of their way to find the model I wanted. Highly recommend visiting them in Tallahassee.
- Verified customer
Kailia Rose
July 20, 2026 · Experience July 20, 2026
Awesome Kia experience
Phil made everything so easy when I bought my new Sportage. The trade-in process for my old car was fair too.
- Verified customer
Shelley Ross
April 4, 2026 · Experience April 4, 2026
Disappointing post-sale support
Was promised a call back about a registration issue and never got it. Had to fix the problem myself at the DMV.
- Verified customer
Diane Oyelaran
March 6, 2026 · Experience March 6, 2026
Mixed experience here
Salesman was nice but they didn't have the color I wanted. Had to wait two weeks for the car to arrive.