Service was okay but slow

Review of Westside Hyundai by Gloria Schiavone · November 12, 2024

3/5

I brought my car in for a recall fix. The staff was nice but I ended up waiting two hours in the lobby despite having an appointment. I hope they improve their scheduling for next time.

More reviews of Westside Hyundai

  • Jeff Harness

    July 21, 2026 · Experience July 21, 2026

    Verified customer

    Very helpful service department

    Had a minor electrical issue that required a part order. They called me back as soon as it arrived and got me in the next morning. My car runs perfectly now. Great work from the techs.

  • Timothy Joley

    June 10, 2026 · Experience June 10, 2026

    Verified customer

    Professional service and quick help

    Dropped my Tucson off for the 15k mile service. David kept me updated on the status throughout the day. My only complaint is that they didn't wash the car like they usually do, but the mechanical work was top notch.

  • Paul Mendoza

    May 28, 2026 · Experience May 28, 2026

    Verified customer

    Top tier experience at Hyundai

    Extremely satisfied with the service department. My advisor explained everything clearly so I knew exactly what was being done to my engine. Fast, honest, and reliable work. Won't take my car anywhere else.

  • Stephanie Lawson

    April 5, 2026 · Experience April 5, 2026

    Verified customer

    Good local dealer for service

    Took my Santa Fe in for an oil change. It took about an hour which is fine. Friendly staff at the counter. Just wish the coffee station was stocked, but overall very happy with the maintenance performed.