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Frustrating after the sale

Review of #1 auto liquidators by Adam Kessler · July 3, 2026

2/5

I was happy with the car during the test drive, but the experience went downhill after I signed. A warning light appeared soon afterward, and getting a clear response took several calls. When I finally brought the vehicle back, I waited longer than expected without much of an update. The issue was looked at, but I left feeling like my concern was treated as an inconvenience. I understand used cars can have problems, but communication and follow-through should have been much better.

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More reviews of #1 auto liquidators

  • Kevin Robinson

    August 1, 2026 · Experience July 25, 2026

    Verified customer

    Good car, honest conversation

    I had been shopping for a dependable commuter car and was tired of getting vague answers at other lots. Here, I was able to look over the vehicle without being interrupted every few minutes. The salesperson discussed the car's condition honestly, including a couple of cosmetic flaws I had already noticed. That made me feel more comfortable moving forward. Financing took a little time, but everything was explained in plain language, and the payment stayed within the range I had discussed. They cleaned the interior before I left and made sure I had the documents I needed. I am very happy with the car and the way I was treated.

  • Victoria Williams

    May 5, 2026 · Experience May 1, 2026

    Verified customer

    Glad I stopped in

    I found a nice used sedan that fit both my commute and my budget. The staff answered my questions, gave me space to inspect it, and made the paperwork easy to understand. Pickup was simple, the car was clean, and everything has been running well so far. I would definitely consider buying here again.

  • Precision Auto Storage

    February 28, 2026 · Experience February 28, 2026

    Verified customer

    Happy with my trade

    I traded in my old sedan and drove home happy. The staff was straightforward, patient, and easy for me to work with.

  • Pauline Pfeffer

    January 5, 2026 · Experience December 29, 2025

    Verified customer

    Decent deal, slow process

    I have mixed feelings about my experience. The SUV I purchased was fairly priced, and everyone I spoke with was friendly enough. The problem was the amount of waiting. I was told the vehicle would be ready, but it still needed to be cleaned, and some of the paperwork had not been prepared. A tire pressure light also came on shortly after I left, which meant another trip back. They did take a look and handled the issue without arguing, so I appreciate that. I am satisfied with the SUV itself, but better communication and preparation would have made the whole purchase feel a lot more organized.