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Communication fell short

Review of 10 Auto LLC by Clint Reid Sr · August 4, 2025

2/5

I bought a used car here because the test drive went well and the initial conversation felt comfortable. Unfortunately, the experience changed after I signed. A minor issue with the power window showed up almost immediately, and getting someone to call me back took several attempts. When I finally reached the dealership, I was told to bring it in, but there was confusion about when anyone could inspect it. I made a trip over and still left without a clear answer. I understand that used cars are not perfect, but better follow-up would have made a big difference. I expected more help so soon after the purchase and was disappointed with the communication.

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More reviews of 10 Auto LLC

  • Rebecca Shaw

    April 18, 2026 · Experience April 17, 2026

    Verified customer

    Mixed feelings

    I liked the selection and the salesperson was polite, but the numbers changed a little once financing was discussed. I left without buying. Not a terrible visit, just not as straightforward as I hoped.

  • Virginia Gill

    October 31, 2025 · Experience October 23, 2025

    Verified customer

    Easy buying process

    I found a clean SUV, got straightforward answers, and drove home happy. The whole buying process felt relaxed and easy for me.

  • Cynthia Frazier

    October 12, 2025 · Experience October 3, 2025

    Verified customer

    Got the truck I wanted

    I traded in my sedan and left with the truck I wanted. Everyone was patient, honest, and respectful of my budget.

  • Richard Scholl

    July 31, 2025 · Experience July 26, 2025

    Verified customer

    Dependable truck, easy purchase

    I came in looking for a dependable used pickup and had a genuinely easy experience. The person helping me listened to what I needed instead of pushing me toward something more expensive. I was able to take a thorough test drive, check the bed and tires, and look over the history before making a decision. The financing options were laid out in plain language, with no surprise changes when it was time to sign. They even made sure the truck had fuel and was cleaned up before I left. I have driven it for a few weeks now with no issues. I would absolutely shop at 10 Auto LLC again.