I liked the selection and the salesperson was polite, but the numbers changed a little once financing was discussed. I left without buying. Not a terrible visit, just not as straightforward as I hoped.
VG
Virginia Gill
October 31, 2025 · Experience October 23, 2025
Verified customer
Easy buying process
I found a clean SUV, got straightforward answers, and drove home happy. The whole buying process felt relaxed and easy for me.
CF
Cynthia Frazier
October 12, 2025 · Experience October 3, 2025
Verified customer
Got the truck I wanted
I traded in my sedan and left with the truck I wanted. Everyone was patient, honest, and respectful of my budget.
CR
Clint Reid Sr
August 4, 2025 · Experience August 4, 2025
Verified customer
Communication fell short
I bought a used car here because the test drive went well and the initial conversation felt comfortable. Unfortunately, the experience changed after I signed. A minor issue with the power window showed up almost immediately, and getting someone to call me back took several attempts. When I finally reached the dealership, I was told to bring it in, but there was confusion about when anyone could inspect it. I made a trip over and still left without a clear answer. I understand that used cars are not perfect, but better follow-up would have made a big difference. I expected more help so soon after the purchase and was disappointed with the communication.
RS
Richard Scholl
July 31, 2025 · Experience July 26, 2025
Verified customer
Dependable truck, easy purchase
I came in looking for a dependable used pickup and had a genuinely easy experience. The person helping me listened to what I needed instead of pushing me toward something more expensive. I was able to take a thorough test drive, check the bed and tires, and look over the history before making a decision. The financing options were laid out in plain language, with no surprise changes when it was time to sign. They even made sure the truck had fuel and was cleaned up before I left. I have driven it for a few weeks now with no issues. I would absolutely shop at 10 Auto LLC again.
DB
Dave Barry
March 2, 2025 · Experience March 1, 2025
Verified customer
Expected better follow-up
I liked the vehicle during the test drive, but after getting it home I noticed a warning light and a strong odor from the vents. I called twice before getting a response. They did offer to look at it, but I expected better preparation and communication before the sale, especially from a local dealer.
BE
Barbara Ellis
February 15, 2025 · Experience February 7, 2025
Verified customer
Good overall experience
I got a fair deal, though the paperwork took longer than expected.
BL
Betty Lindstrom
December 5, 2024 · Experience November 29, 2024
Verified customer
Solid deal, slow finish
I had a good experience shopping at 10 Auto LLC. Nobody hovered while I looked around, and when I was ready for a test drive, the salesperson had the keys out quickly. They answered my questions about the mileage, previous maintenance, and financing without giving me a hard sell. The car was clean and matched what I had seen in the listing. Paperwork was explained clearly, and I felt comfortable with the final numbers. My only complaint is that the process slowed down near the end, so I was there longer than planned. Still, the staff stayed friendly and I would consider buying here again.
ED
Eric Donovan
September 11, 2024 · Experience September 11, 2024
Verified customer
Not well prepared
I waited too long, and the car wasn't as clean as expected.