follow-up was frustrating

Review of 1st Auto Sales Inc by Kiki Wilding · January 27, 2025

2/5

I liked the car during the test drive, but a warning light came on shortly after I brought it home. I called more than once and had trouble getting a clear answer about when someone could look at it. The buying process was fine, but the lack of follow-up left me disappointed.

More reviews of 1st Auto Sales Inc

  • Daniel Eckert

    August 10, 2026 · Experience August 8, 2026

    Verified customer

    some good, some not

    I liked the vehicle and the staff was polite, but the long wait and limited follow-up made the experience feel average.

  • Kimberly Tran

    August 4, 2026 · Experience July 26, 2026

    Verified customer

    good overall

    I liked the car and service, though the paperwork took a while.

  • Alice Monroe

    January 2, 2026 · Experience December 26, 2025

    Verified customer

    good car, minor delay

    I’m happy with the sedan I purchased from 1st Auto Sales. It was clean, drove smoothly, and appeared well cared for. The salesperson gave me space to inspect it and answered my questions without trying to rush the decision. There was a small delay getting everything ready for pickup, and I had to call for an update rather than receiving one. That was a little inconvenient, but the car itself has been dependable and the final paperwork was accurate. I’d still buy here again.

  • Lisa Marchetti

    September 17, 2025 · Experience September 10, 2025

    Verified customer

    solid used truck

    I bought a used truck here and the whole process went better than expected. The salesperson answered my questions directly and pointed out the normal wear instead of pretending the truck was perfect. I was able to take my time checking everything and the test drive wasn’t rushed. The numbers stayed consistent from our first conversation through the final paperwork. The truck has been running strong, and I’m happy with what I got for my budget. Good, honest experience overall.