follow-up was lacking

Review of 1st Stop Auto by William Pouch · April 7, 2026

2/5

I liked the car, but after the sale I had trouble getting a response about a warning light. That was disappointing.

More reviews of 1st Stop Auto

  • Steven Gerasimovich

    April 25, 2026 · Experience April 22, 2026

    Verified customer

    smooth and honest deal

    I traded my older vehicle toward a compact Smart car here. They explained the numbers clearly, gave me time to decide, and had the car cleaned up before I drove away. Very easy experience overall.

  • George Kolbinskie

    April 4, 2026 · Experience March 26, 2026

    Verified customer

    poor communication

    I kept asking for an update on my paperwork and got conflicting answers. The delay and lack of communication made the purchase miserable.

  • Stephanie Lawson

    March 31, 2026 · Experience March 31, 2026

    Verified customer

    wasted my afternoon

    I showed up for a scheduled test drive, but the car wasn’t available and nobody contacted me. I left frustrated and empty-handed.

  • Jay Tass

    March 29, 2026 · Experience March 24, 2026

    Verified customer

    worth the visit

    I appreciated the honest conversation and how smoothly they handled my trade-in.