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friendly and direct

Review of 21 Used Cars LLC by Daniel Eckert · August 17, 2025

4/5

The lot had a decent selection in my price range, and I found a crossover that checked most of my boxes. Everyone I dealt with was friendly and direct, especially when explaining the financing and warranty options. I never felt pushed into extras. The only downside was that the car was not quite ready at pickup, so I waited while it was cleaned. That was mildly annoying, but the rest of the process went well and I’m happy with it.

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More reviews of 21 Used Cars LLC

  • Suzanne

    May 24, 2026 · Experience May 15, 2026

    Verified customer

    stayed within my budget

    I came in with a strict budget and left with a clean, comfortable sedan. The staff respected my limit, answered every question, and made the paperwork easy. I’d gladly return when I need another car.

  • Lillian Freiler

    April 30, 2026 · Experience April 23, 2026

    Verified customer

    fair deal overall

    I got a fair deal, but the waiting area could be cleaner.

  • Steven Alvarez

    March 28, 2026 · Experience March 26, 2026

    Verified customer

    surprisingly easy purchase

    I came in expecting a long afternoon, but the whole purchase was surprisingly easy. The salesperson listened to what I needed, showed me a few cars in my budget, and gave me space to compare them. I took two test drives and never felt rushed. The paperwork was explained clearly, the car was clean at pickup, and they even checked in afterward. I drove away feeling confident about my choice, which I rarely say about buying a used car.

  • Teddy Pospiech

    March 5, 2026 · Experience February 23, 2026

    Verified customer

    poor follow-up

    I expected better communication; my questions after purchase went mostly unanswered.