21 Used Cars LLC

4.0Great · 20 reviews · 20 verifiedClaimed profile

20 reviews

  • Suzanne

    May 24, 2026 · Experience May 15, 2026

    Verified customer

    stayed within my budget

    I came in with a strict budget and left with a clean, comfortable sedan. The staff respected my limit, answered every question, and made the paperwork easy. I’d gladly return when I need another car.

  • Lillian Freiler

    April 30, 2026 · Experience April 23, 2026

    Verified customer

    fair deal overall

    I got a fair deal, but the waiting area could be cleaner.

  • Steven Alvarez

    March 28, 2026 · Experience March 26, 2026

    Verified customer

    surprisingly easy purchase

    I came in expecting a long afternoon, but the whole purchase was surprisingly easy. The salesperson listened to what I needed, showed me a few cars in my budget, and gave me space to compare them. I took two test drives and never felt rushed. The paperwork was explained clearly, the car was clean at pickup, and they even checked in afterward. I drove away feeling confident about my choice, which I rarely say about buying a used car.

  • Teddy Pospiech

    March 5, 2026 · Experience February 23, 2026

    Verified customer

    poor follow-up

    I expected better communication; my questions after purchase went mostly unanswered.

  • Douglas Farrell

    January 3, 2026 · Experience January 1, 2026

    Verified customer

    an average experience

    I had a pretty average experience. The sedan drove well and the listed mileage matched what I saw, but I spent more time waiting for answers than expected. The staff was polite, just not very organized. I ultimately bought the car, though I wish the paperwork and follow-up had been smoother.

  • Rick Jones

    December 8, 2025 · Experience December 7, 2025

    Verified customer

    great first car experience

    Buying my first car was intimidating, but this turned out to be a comfortable experience. I was shown vehicles that actually fit my budget, not just the most expensive ones. My questions were answered without making me feel clueless, and the documents were easy to follow. I’m very pleased with what I drove home.

  • Dave Richard

    November 27, 2025 · Experience November 23, 2025

    Verified customer

    too much waiting

    I liked the car, but the slow paperwork really tested my patience.

  • Jerry Sampson

    November 14, 2025 · Experience November 4, 2025

    Verified customer

    financing made simple

    I was nervous about financing a used car, but everything was explained in plain language. I never felt talked down to or rushed, and the SUV I chose has been a great fit for my family.

  • Laura Pittman

    October 22, 2025 · Experience October 18, 2025

    Verified customer

    ignored after the sale

    They stopped returning my calls after the sale. I feel completely ignored.

  • Louis Monacello

    September 13, 2025 · Experience September 8, 2025

    Verified customer

    worth shopping here

    I brought my brother along because he knows more about cars than I do. We both expected the usual sales pressure, but nobody hovered or tried to steer me toward something more expensive. I was shown several options, got enough time to check the tires and interior, and took the one I liked for a thorough drive. A small concern we noticed was addressed before I signed. The person handling the documents went through each section instead of rushing me. Pickup was easy, the tank had some fuel, and the car looked better than when I first saw it. I would absolutely shop here again.

  • Brian Orlick

    September 5, 2025 · Experience August 28, 2025

    Verified customer

    no stress at all

    I stopped by just to compare a few vehicles and ended up finding the right one. I had plenty of time to inspect it, connect my phone, and test everything inside. The salesperson was easygoing, the paperwork made sense, and the car was ready when I returned. No stress at all.

  • Adam Kessler

    August 27, 2025 · Experience August 23, 2025

    Verified customer

    no help afterward

    The vehicle developed problems immediately, and I got no useful support afterward.

  • Daniel Eckert

    August 17, 2025 · Experience August 15, 2025

    Verified customer

    friendly and direct

    The lot had a decent selection in my price range, and I found a crossover that checked most of my boxes. Everyone I dealt with was friendly and direct, especially when explaining the financing and warranty options. I never felt pushed into extras. The only downside was that the car was not quite ready at pickup, so I waited while it was cleaned. That was mildly annoying, but the rest of the process went well and I’m happy with it.

  • Synthia Horvath

    April 20, 2025 · Experience April 16, 2025

    Verified customer

    straightforward from start to finish

    I appreciated the honest answers and relaxed test drive. I’m happy with the car and the straightforward buying process from start to finish.

  • Beth Covarrubias

    April 7, 2025 · Experience March 30, 2025

    Verified customer

    happy with my suv

    I’m happy with my SUV, though pickup ran later than they promised me.

  • Rebecca Shaw

    November 25, 2024 · Experience November 18, 2024

    Verified customer

    easy truck purchase

    I found the truck I wanted, took a solid test drive, and finished the purchase without any pressure or confusion. Great experience.

  • Aliah

    October 29, 2024 · Experience October 21, 2024

    Verified customer

    treated like a person

    I had been shopping for a reliable commuter for several weeks and was tired of vague listings and pushy conversations. Here, I was able to look at the car at my own pace. The salesperson answered my questions about previous maintenance, let me inspect everything closely, and encouraged a proper test drive on both local streets and the highway. When I decided to buy, the numbers matched what we had discussed. The paperwork was straightforward, and the vehicle had been washed and fueled when I returned. After a few weeks, it is still running smoothly. I appreciated being treated like a person instead of just another sale.

  • Shawn Barrett

    October 27, 2024 · Experience October 22, 2024

    Verified customer

    good car, minor wait

    My experience was good overall. I found a compact SUV that matched the online description, and the person helping me was patient while I looked over the interior and asked about the service history. The test drive was relaxed, financing options were laid out without pressure, and there were no surprises when I signed. I also appreciated that they cleaned up a few marks before pickup. My only complaint is that the paperwork took longer than expected because I waited around between steps. Still, I left happy with the car and would consider buying here again, especially after dealing with much pushier lots in the area.

  • Lori Kennedy

    October 23, 2024 · Experience October 18, 2024

    Verified customer

    dependable car so far

    I bought a used sedan here after visiting a couple other lots in Hollywood. The staff was much less aggressive than what I had dealt with elsewhere, and I appreciated being able to think through the decision. The price felt reasonable for the condition, and the paperwork was explained well. My only nitpick is that I had to remind them about a promised second cleaning before pickup. They handled it once I asked, and the car has been dependable so far.

  • Pamela Thompson

    August 19, 2024 · Experience August 18, 2024

    Verified customer

    found my daily driver

    I needed an affordable daily driver, and they helped me narrow it down without pressure. The hatchback was clean, the test drive was unhurried, and signing took less time than expected. I left genuinely happy with my choice.