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treated like a person

Review of 21 Used Cars LLC by Aliah · October 29, 2024

5/5

I had been shopping for a reliable commuter for several weeks and was tired of vague listings and pushy conversations. Here, I was able to look at the car at my own pace. The salesperson answered my questions about previous maintenance, let me inspect everything closely, and encouraged a proper test drive on both local streets and the highway. When I decided to buy, the numbers matched what we had discussed. The paperwork was straightforward, and the vehicle had been washed and fueled when I returned. After a few weeks, it is still running smoothly. I appreciated being treated like a person instead of just another sale.

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More reviews of 21 Used Cars LLC

  • Suzanne

    May 24, 2026 · Experience May 15, 2026

    Verified customer

    stayed within my budget

    I came in with a strict budget and left with a clean, comfortable sedan. The staff respected my limit, answered every question, and made the paperwork easy. I’d gladly return when I need another car.

  • Lillian Freiler

    April 30, 2026 · Experience April 23, 2026

    Verified customer

    fair deal overall

    I got a fair deal, but the waiting area could be cleaner.

  • Steven Alvarez

    March 28, 2026 · Experience March 26, 2026

    Verified customer

    surprisingly easy purchase

    I came in expecting a long afternoon, but the whole purchase was surprisingly easy. The salesperson listened to what I needed, showed me a few cars in my budget, and gave me space to compare them. I took two test drives and never felt rushed. The paperwork was explained clearly, the car was clean at pickup, and they even checked in afterward. I drove away feeling confident about my choice, which I rarely say about buying a used car.

  • Teddy Pospiech

    March 5, 2026 · Experience February 23, 2026

    Verified customer

    poor follow-up

    I expected better communication; my questions after purchase went mostly unanswered.