good car, minor wait

Review of 21 Used Cars LLC by Shawn Barrett · October 27, 2024

4/5

My experience was good overall. I found a compact SUV that matched the online description, and the person helping me was patient while I looked over the interior and asked about the service history. The test drive was relaxed, financing options were laid out without pressure, and there were no surprises when I signed. I also appreciated that they cleaned up a few marks before pickup. My only complaint is that the paperwork took longer than expected because I waited around between steps. Still, I left happy with the car and would consider buying here again, especially after dealing with much pushier lots in the area.

More reviews of 21 Used Cars LLC

  • Suzanne

    May 24, 2026 · Experience May 15, 2026

    Verified customer

    stayed within my budget

    I came in with a strict budget and left with a clean, comfortable sedan. The staff respected my limit, answered every question, and made the paperwork easy. I’d gladly return when I need another car.

  • Lillian Freiler

    April 30, 2026 · Experience April 23, 2026

    Verified customer

    fair deal overall

    I got a fair deal, but the waiting area could be cleaner.

  • Steven Alvarez

    March 28, 2026 · Experience March 26, 2026

    Verified customer

    surprisingly easy purchase

    I came in expecting a long afternoon, but the whole purchase was surprisingly easy. The salesperson listened to what I needed, showed me a few cars in my budget, and gave me space to compare them. I took two test drives and never felt rushed. The paperwork was explained clearly, the car was clean at pickup, and they even checked in afterward. I drove away feeling confident about my choice, which I rarely say about buying a used car.

  • Teddy Pospiech

    March 5, 2026 · Experience February 23, 2026

    Verified customer

    poor follow-up

    I expected better communication; my questions after purchase went mostly unanswered.