poor communication after purchase

Review of 30A Gulf Carts by Steve Crowthers · December 11, 2024

1/5

I regret buying here because communication nearly disappeared after the sale. My cart developed an electrical problem, and I kept getting told someone would call me back. I had to repeat the situation every time I reached a different person. When I finally got an answer, the repair timeline was still vague and nobody seemed to own the issue. I understand problems happen, but being left to chase updates made the whole purchase feel careless. I expected much better support from a local dealer.

More reviews of 30A Gulf Carts

  • Lisa Marchetti

    June 7, 2026 · Experience June 7, 2026

    Verified customer

    couldn’t be happier

    I love my cart, and pickup was fast and completely hassle-free.

  • James Tooley

    March 21, 2026 · Experience March 12, 2026

    Verified customer

    quick and friendly

    I got helpful answers, easy paperwork, and a really nice cart.

  • Megan Cortes

    March 8, 2026 · Experience February 28, 2026

    Verified customer

    not ready as promised

    I arrived for pickup and my cart still needed cleaning and charging. I waited around and left disappointed with the lack of preparation.

  • Joshua Bennett

    December 2, 2025 · Experience November 25, 2025

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    worth the stop

    I found a clean cart that fit my needs, and the staff made the paperwork painless. I’m very happy with my purchase.