reviews.click

Delayed and disappointing

Review of 321 Jet Ski Rental by Alonza Pettiford · July 24, 2025

2/5

I booked ahead and arrived early, but I still spent about half an hour waiting while the crew sorted out which jet ski was available. The seat compartment had standing water, and the life vest I was handed smelled damp. Once I got moving, the ski ran fine, but my rental ended at the original time despite the delayed start. I asked about making up the lost time and got a pretty dismissive answer. Not the experience I expected.

See all 13 reviewsWrite a review

More reviews of 321 Jet Ski Rental

  • Mark Sullivan

    August 10, 2026 · Experience August 7, 2026

    Verified customer

    Smooth rental overall

    I rented two skis for a family outing and overall had a really good experience. The employees explained the controls in plain English, checked that our vests fit, and gave us a clear rundown of the riding boundaries. Both machines looked cared for and had plenty of power. Booking and the waiver process were straightforward, and nobody tried to add surprise charges at checkout. My only complaint is that we stood around for about 15 minutes after completing the paperwork before getting started, with no real update. Once we were on the water, everything went smoothly. I'd rent here again, especially now that I know to build in a little extra time.

  • Deborah Salas

    June 29, 2026 · Experience June 29, 2026

    Verified customer

    Clean and responsive

    I had a blast, and my jet ski was clean and responsive.

  • Kris Tyler

    May 7, 2026 · Experience May 3, 2026

    Verified customer

    Fun ride, rushed briefing

    I had a fun ride and the ski felt solid. Check-in was simple, though the safety briefing seemed a little rushed.

  • Tim Edwards

    October 20, 2025 · Experience October 14, 2025

    Verified customer

    Highlight of our weekend

    My friends surprised me with a jet ski rental, and it ended up being the highlight of our Melbourne weekend. I appreciated that the crew took safety seriously without dragging out the instructions. The machine was clean, the throttle responded well, and returning it was painless. I'd gladly book another session next time we are in town.