reviews.click

Repair was mostly okay

Review of 4 Star Power Equipment by Jose Figueroa · March 5, 2025

3/5

I took my riding mower in because the deck was vibrating badly and leaving an uneven cut. The staff was polite at drop-off, and they correctly identified a damaged spindle and worn belt. The repair took a little longer than the original estimate, and I didn’t hear anything until I called for an update. Once it was ready, the mower sounded much better and the cut was noticeably improved. However, one deck cover was loose when I got home, so I had to tighten it myself before mowing. The main issue appears fixed, and the cost was reasonable, but the communication and final inspection could have been more careful. Overall, it was an average experience.

See all 16 reviewsWrite a review

More reviews of 4 Star Power Equipment

  • Patrick Osborne

    March 21, 2026 · Experience March 14, 2026

    Verified customer

    Still not fixed

    I brought my mower in for a simple repair, waited weeks, and got it back with the same problem. I’m still furious.

  • Sandra Seibel

    March 8, 2026 · Experience February 28, 2026

    Verified customer

    Excellent repair experience

    My walk-behind mower had become hard to start and would stall whenever the grass got thick. I dropped it off at 4 Star Power Equipment and explained what it was doing. The service desk listened, wrote everything down, and gave me a realistic idea of the turnaround time. They called after diagnosing it instead of just replacing parts without approval. When I picked it up, the mower started on the first pull and ran smoothly under load. They also pointed out a worn blade and showed me why it should be replaced. The bill seemed fair for the work completed. I’ve mowed several times since then, and it is still running great.

  • Justin Lawson

    December 7, 2025 · Experience December 4, 2025

    Verified customer

    Fast blade replacement

    I needed new mower blades, and they had me matched up quickly.

  • MIAMI FOOT CENTER

    October 25, 2025 · Experience October 22, 2025

    Verified customer

    Poor communication on repair

    I left my mower for service after being told I would receive an update once it was diagnosed. More than a week passed without a call, and when I finally reached someone, the repair had not been started. The timeline kept shifting, and I had to borrow a neighbor’s mower in the meantime. The machine did run better when I eventually got it back, but the lack of communication and repeated delays made the whole experience frustrating. I expected much better follow-through.