Patrick Osborne
March 21, 2026 · Experience March 14, 2026
Still not fixed
I brought my mower in for a simple repair, waited weeks, and got it back with the same problem. I’m still furious.
16 reviews
- Verified customer
- Verified customer
Sandra Seibel
March 8, 2026 · Experience February 28, 2026
Excellent repair experience
My walk-behind mower had become hard to start and would stall whenever the grass got thick. I dropped it off at 4 Star Power Equipment and explained what it was doing. The service desk listened, wrote everything down, and gave me a realistic idea of the turnaround time. They called after diagnosing it instead of just replacing parts without approval. When I picked it up, the mower started on the first pull and ran smoothly under load. They also pointed out a worn blade and showed me why it should be replaced. The bill seemed fair for the work completed. I’ve mowed several times since then, and it is still running great.
- Verified customer
Justin Lawson
December 7, 2025 · Experience December 4, 2025
Fast blade replacement
I needed new mower blades, and they had me matched up quickly.
- Verified customer
MIAMI FOOT CENTER
October 25, 2025 · Experience October 22, 2025
Poor communication on repair
I left my mower for service after being told I would receive an update once it was diagnosed. More than a week passed without a call, and when I finally reached someone, the repair had not been started. The timeline kept shifting, and I had to borrow a neighbor’s mower in the meantime. The machine did run better when I eventually got it back, but the lack of communication and repeated delays made the whole experience frustrating. I expected much better follow-through.
- Verified customer
David Caplan
August 13, 2025 · Experience August 4, 2025
Made mower shopping easy
I stopped in expecting to look around and ended up leaving with a mower that fits my yard much better than the oversized model I had been considering. The salesperson asked about my lot, slopes, gates, and storage space before making any suggestions. I never felt pushed toward the most expensive machine. They went over the controls, showed me the basic maintenance points, and helped secure everything for the trip home. The mower was clean, fueled, and ready to use. After two cuts, I’m very pleased with how it handles and the quality of the cut. This was a straightforward purchase, and I appreciated being treated like my questions mattered.
- Verified customer
Denise Cabrera
May 28, 2025 · Experience May 20, 2025
Decent work, slow update
I’m satisfied with the mower repair itself, but I had to call twice for an update and pickup took longer than expected.
- Verified customer
Preston Burke
May 13, 2025 · Experience May 11, 2025
Good selection, uneven service
I visited 4 Star Power Equipment to compare a few residential zero-turn mowers. The showroom had a useful selection, and I was able to sit on several models and check the controls. One employee was very informative about deck sizes, maintenance access, and warranty coverage. Unfortunately, I waited quite a while before anyone offered assistance, even though the store was not especially busy. I also received different answers from two people about whether a particular model was in stock. I did eventually get the information I needed and found the equipment well displayed. I may return when I’m ready to buy, but I’d like to see better coordination and more consistent attention to customers.
- Verified customer
Kathryn Beltran
April 27, 2025 · Experience April 27, 2025
Friendly and knowledgeable
I stopped by with questions about maintaining my zero-turn mower. They walked me through the filter and oil options without making me feel clueless. I left with the correct supplies and useful advice.
- Verified customer
Deborah Barnhart
April 27, 2025 · Experience April 21, 2025
Very easy purchase
I bought a new blower here and received patient, knowledgeable help throughout.
- Verified customer
Teddy Pospiech
March 19, 2025 · Experience March 16, 2025
Good parts counter
I needed a belt for an older riding mower and brought the worn one along. The person at the counter matched it up, explained the installation, and had me back out the door quickly.
- Verified customer
Jose Figueroa
March 5, 2025 · Experience March 3, 2025
Repair was mostly okay
I took my riding mower in because the deck was vibrating badly and leaving an uneven cut. The staff was polite at drop-off, and they correctly identified a damaged spindle and worn belt. The repair took a little longer than the original estimate, and I didn’t hear anything until I called for an update. Once it was ready, the mower sounded much better and the cut was noticeably improved. However, one deck cover was loose when I got home, so I had to tighten it myself before mowing. The main issue appears fixed, and the cost was reasonable, but the communication and final inspection could have been more careful. Overall, it was an average experience.
- Verified customer
Daniel Sherron
February 27, 2025 · Experience February 21, 2025
Right part the first time
I brought in my mower model information, and they found the correct air filter and spark plug without any guessing. The counter person also answered a maintenance question clearly. Friendly service and a smooth visit.
- Verified customer
Gloria Banks
February 6, 2025 · Experience January 29, 2025
Great service counter
I called about a starter issue, and the staff helped me narrow it down before I hauled the whole mower over.
- Verified customer
Christina Boyle
January 7, 2025 · Experience January 5, 2025
Helpful with an older mower
I wasn’t sure whether my aging riding mower was worth repairing. The service staff gave me an honest assessment and explained which work was necessary versus optional. I chose the basic repair, and it now starts and cuts properly again. I appreciated the practical advice and lack of pressure to replace it.
- Verified customer
Scott Rendon
October 14, 2024 · Experience October 9, 2024
A solid local shop
I went in looking for a reliable string trimmer and had a good experience from start to finish. The employee compared two models in plain language and let me handle both before deciding. They assembled the trimmer, checked that it started properly, and showed me how to reload the line. I appreciated not being rushed or upsold. It has started easily every time and feels much better balanced than my old one. I’ll return when my mower needs service.
- Verified customer
Larry Ashford
August 30, 2024 · Experience August 22, 2024
Quick and helpful
I found the right mower fast, and the staff loaded it carefully.