I brought in my mower model information, and they found the correct air filter and spark plug without any guessing. The counter person also answered a maintenance question clearly. Friendly service and a smooth visit.
I brought my mower in for a simple repair, waited weeks, and got it back with the same problem. I’m still furious.
SS
Sandra Seibel
March 8, 2026 · Experience February 28, 2026
Verified customer
Excellent repair experience
My walk-behind mower had become hard to start and would stall whenever the grass got thick. I dropped it off at 4 Star Power Equipment and explained what it was doing. The service desk listened, wrote everything down, and gave me a realistic idea of the turnaround time. They called after diagnosing it instead of just replacing parts without approval. When I picked it up, the mower started on the first pull and ran smoothly under load. They also pointed out a worn blade and showed me why it should be replaced. The bill seemed fair for the work completed. I’ve mowed several times since then, and it is still running great.
JL
Justin Lawson
December 7, 2025 · Experience December 4, 2025
Verified customer
Fast blade replacement
I needed new mower blades, and they had me matched up quickly.
MF
MIAMI FOOT CENTER
October 25, 2025 · Experience October 22, 2025
Verified customer
Poor communication on repair
I left my mower for service after being told I would receive an update once it was diagnosed. More than a week passed without a call, and when I finally reached someone, the repair had not been started. The timeline kept shifting, and I had to borrow a neighbor’s mower in the meantime. The machine did run better when I eventually got it back, but the lack of communication and repeated delays made the whole experience frustrating. I expected much better follow-through.