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Equipment worked, process didn’t

Review of 4H Services and Rental LLC by James Tooley · January 22, 2026

3/5

I rented a mini excavator for a backyard project. The machine itself did the work and seemed mechanically sound, so no complaint there. My issue was the pickup process. I waited longer than expected while the paperwork and equipment inspection were sorted out, and the controls explanation felt rushed once they finally brought it around. I also had trouble getting a clear answer when I called with a question about the return time. The rate seemed reasonable and the equipment got the job done, but communication needs to be more consistent. I might use them again because the machine was reliable, although I’d confirm every detail before arriving.

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More reviews of 4H Services and Rental LLC

  • The Outlaw Olive

    June 9, 2026 · Experience June 4, 2026

    Verified customer

    Good machine, slow pickup

    I rented a tiller and it handled our packed soil better than expected. The staff was friendly and the rate felt fair. Pickup ran a little behind, but everything else went smoothly.

  • Angela Lee

    January 27, 2026 · Experience January 24, 2026

    Verified customer

    Reliable with one hiccup

    I liked the equipment, though getting my receipt afterward took extra effort.

  • Barbara Lemons

    January 24, 2026 · Experience January 22, 2026

    Verified customer

    Helpful and straightforward

    I called unsure what size trailer I needed. They asked the right questions, got me set up, and made pickup painless.

  • Anthony Barnett

    January 13, 2026 · Experience January 10, 2026

    Verified customer

    Exactly what I needed

    I rented a plate compactor for a paver project and had no problems at all. It was clean, fueled, and ready when I arrived. The employee showed me the starting procedure and helped secure it for transport. It ran strong all afternoon, and returning it took only a few minutes. Very satisfied.