Average dealer experience
Review of 696 Cars by Katherine Silva · May 17, 2025
3/5
I came in after seeing a sedan that looked promising. The vehicle was clean inside and drove well enough, but I noticed worn tires and a few cosmetic issues that were hard to see in the photos. The staff was friendly and answered most of my questions, although I had to ask more than once for the vehicle history and financing breakdown. We eventually reached terms I could live with, but I spent much longer at the dealership than planned. Nothing about the visit was terrible, and I’m reasonably satisfied with the car so far. Still, better preparation and clearer communication about the condition and fees would have made the experience much easier.