I’m happy with the crossover I bought and everyone treated me well. The only drawback was waiting nearly an hour for the paperwork to get started, but the rest of the process was smooth.
MP
Michael Pisano
March 14, 2026 · Experience March 4, 2026
Verified customer
Friendly and straightforward
I bought a used sedan here and had a really positive experience. The staff listened to my budget, showed me options that actually fit it, and never pushed me toward something more expensive. My car was cleaned up nicely before pickup, and the paperwork was explained clearly. I’d gladly shop here again.
RJ
Rick Jones
February 12, 2026 · Experience February 5, 2026
Verified customer
Solid overall
I’m pleased with my car, but the paperwork took longer than necessary.
LF
Lillian Freiler
October 12, 2025 · Experience October 8, 2025
Verified customer
Great buying experience
I found the SUV I wanted, received a fair trade offer, and drove home without any unnecessary pressure or hassle.
BT
Benjamin Trask
September 20, 2025 · Experience September 19, 2025
Verified customer
Complete waste of time
I waited around forever, got conflicting answers, and left without buying anything.
CB
Christina Boyle
August 15, 2025 · Experience August 5, 2025
Verified customer
No pressure at all
I got a clean, reliable vehicle and genuinely helpful service from start to finish.
BL
Betty Lindstrom
June 28, 2025 · Experience June 24, 2025
Verified customer
It was okay
I found a decent car, though the buying process felt pretty rushed.
CR
Christine Rowland
June 16, 2025 · Experience June 16, 2025
Verified customer
A surprisingly easy purchase
I had been shopping for a reliable used truck and was tired of pushy salespeople. My visit to 696 Cars was completely different. I was able to look over the truck at my own pace, take a solid test drive, and ask plenty of questions without feeling pressured. The salesperson showed me the history information and walked through the financing choices in plain language. Even the small scratches I noticed were discussed honestly instead of being dismissed. The paperwork was ready quickly, the truck was clean when I picked it up, and there were no last-minute surprises. I’ve had it for a few weeks now and remain very happy with my decision.
JB
Joshua Bennett
May 31, 2025 · Experience May 31, 2025
Verified customer
Happy with my truck
I got a fair deal on a clean used truck. The test drive, financing, and delivery all went smoothly for me.
KS
Katherine Silva
May 17, 2025 · Experience May 15, 2025
Verified customer
Average dealer experience
I came in after seeing a sedan that looked promising. The vehicle was clean inside and drove well enough, but I noticed worn tires and a few cosmetic issues that were hard to see in the photos. The staff was friendly and answered most of my questions, although I had to ask more than once for the vehicle history and financing breakdown. We eventually reached terms I could live with, but I spent much longer at the dealership than planned. Nothing about the visit was terrible, and I’m reasonably satisfied with the car so far. Still, better preparation and clearer communication about the condition and fees would have made the experience much easier.
CS
Chris Shipe
March 2, 2025 · Experience February 25, 2025
Verified customer
Best car purchase I’ve had
I usually dread buying a car, but this was genuinely a pleasant experience. I came in with a few questions about a used SUV and was given direct answers without a rehearsed sales pitch. The staff let me check the interior, cargo space, tires, and controls at my own pace, then suggested a test-drive route with both local streets and faster traffic. When I was ready to talk numbers, everything was laid out clearly and the payment stayed within the range we discussed. The vehicle was washed and ready when promised. I’ve already recommended 696 Cars to a coworker because the whole transaction felt honest, calm, and well organized.
JT
Joyce Tillman
January 16, 2025 · Experience January 10, 2025
Verified customer
Worth the drive to Stuart
I drove into Stuart to check out a vehicle I had been watching and was glad I made the trip. The car matched the description, was clean, and started up cold without any issues. I appreciated being allowed to inspect it carefully rather than being hurried along. The salesperson was relaxed, knew the basic service history, and answered my financing questions without talking in circles. Once I decided to buy, the paperwork moved at a reasonable pace and every charge was reviewed before I signed. They also followed up afterward to make sure everything was going well. The car has been dependable so far, and I would definitely consider 696 Cars again.
RB
Robert Bujeiro
January 5, 2025 · Experience December 31, 2024
Verified customer
Quick and painless
I traded my old car, picked out a newer sedan, and finished everything faster than expected. The whole staff was courteous.
AS
Amy Solomon
December 27, 2024 · Experience December 26, 2024
Verified customer
They listened to me
I explained that I needed a dependable commuter and had a firm budget. Instead of showing me cars outside my range, the salesperson brought out two practical choices and let me compare them without pressure. I chose a compact car that was clean, drove smoothly, and had the features I needed. Financing was explained in a way I could understand, and signing didn’t drag on all afternoon. I left feeling respected rather than worn down. So far, the car has been excellent.
KW
Kiki Wilding
December 11, 2024 · Experience December 7, 2024
Verified customer
Some good, some frustrating
I stopped by to look at a few used SUVs and thought the selection was reasonable. The salesperson gave me space to look around, which I appreciated, and the test drive went fine. Where things got frustrating was the amount of waiting between discussing financing and seeing the final paperwork. A couple of fees were not explained very clearly at first. I did leave with a vehicle I like, but the process could have been more organized and transparent.
SH
Shawna Housefield
November 25, 2024 · Experience November 22, 2024
Verified customer
Too many surprises
I expected a straightforward deal, but added fees changed the numbers too much.
RC
Ryan Caldwell
November 15, 2024 · Experience November 9, 2024
Verified customer
Needed better communication
I put time into discussing a vehicle and financing, only to receive different information when I returned. Nobody was outright rude, but the mixed messages made me lose confidence in the deal and walk away.
KT
Kris Tyler
November 1, 2024 · Experience October 30, 2024
Verified customer
Not what I expected
I liked the car during the test drive, but the experience went downhill after I brought it home. A warning light came on within a few days, and getting a clear answer about it took several calls. The staff was polite when I finally reached someone, but I felt brushed off and ended up paying another shop to diagnose the issue. The paperwork also took longer than expected. I wanted this to be an easy purchase, but it became a frustrating one.
EN
Edward Nakamura
August 29, 2024 · Experience August 24, 2024
Verified customer
Follow-up was lacking
I liked the vehicle, but calls about a paperwork issue went unanswered for days. Buying was easy; getting help afterward wasn’t.