Phone lines keep ringing forever
Review of Advance Auto Parts by Beth Covarrubias · February 15, 2025
1/5
Called four times to check a price and nobody picked up. Stood in line inside and watched three employees just walk around.
More reviews of Advance Auto Parts
- Verified customer
Keri Fox
May 11, 2026 · Experience May 11, 2026
Knowledgeable staff and great selection
The team here really knows their stuff. Asked for advice on oil filters for my truck and they pointed me to the best one without upselling.
- Verified customer
Deborah Barnhart
May 4, 2026 · Experience May 4, 2026
Good parts but customer service varies
Depends on who you get. Some employees are super helpful and others act like you are bothering them by asking a question.
- Verified customer
Christine Connell
December 27, 2025 · Experience December 27, 2025
Average parts counter experience
Prices are fine but it takes a while to get help sometimes. Seems like they are always understaffed on weekend mornings.
- Verified customer
Jason Ensey
October 26, 2025 · Experience October 26, 2025
Solid service but can get busy
Usually a great stop for parts. Just be prepared to wait a bit if there is a line during the lunch hour rush.