Helpful staff and quick turnaround
Review of Al Packer Lincoln by Barbara Lemons · October 20, 2025
4/5
They got my car back to me earlier than promised, which was great. The only negative was the high cost of the replacement parts.
More reviews of Al Packer Lincoln
- Verified customer
Ashley Vaughn
August 15, 2026 · Experience August 15, 2026
Friendly and helpful team
The service advisors are very knowledgeable. They clearly explained the parts needed for my repair, but it did take longer than expected.
- Verified customer
Chris Heywang
February 16, 2026 · Experience February 16, 2026
Terrible service experience
They misdiagnosed my engine issue and I had to pay twice for the same repair. No apologies from the manager either.
- Verified customer
Tyler Nash
December 12, 2025 · Experience December 12, 2025
Quick, easy, and professional
Scheduling was simple and they had me back on the road in no time. Definitely appreciate the level of care they provide.
- Verified customer
Laura Pittman
July 18, 2025 · Experience July 18, 2025
Excellent experience with maintenance
Took my Lincoln in for routine service and everything was handled efficiently. The waiting area is clean and comfortable too.