Ashley Vaughn
August 15, 2026 · Experience August 15, 2026
Friendly and helpful team
The service advisors are very knowledgeable. They clearly explained the parts needed for my repair, but it did take longer than expected.
12 reviews
- Verified customer
- Verified customer
Chris Heywang
February 16, 2026 · Experience February 16, 2026
Terrible service experience
They misdiagnosed my engine issue and I had to pay twice for the same repair. No apologies from the manager either.
- Verified customer
Tyler Nash
December 12, 2025 · Experience December 12, 2025
Quick, easy, and professional
Scheduling was simple and they had me back on the road in no time. Definitely appreciate the level of care they provide.
- Verified customer
Barbara Lemons
October 20, 2025 · Experience October 20, 2025
Helpful staff and quick turnaround
They got my car back to me earlier than promised, which was great. The only negative was the high cost of the replacement parts.
- Verified customer
Laura Pittman
July 18, 2025 · Experience July 18, 2025
Excellent experience with maintenance
Took my Lincoln in for routine service and everything was handled efficiently. The waiting area is clean and comfortable too.
- Verified customer
Teddy Pospiech
July 10, 2025 · Experience July 10, 2025
Professional work, minor delay
The work quality is excellent, but there was a minor delay in getting the part they needed from the warehouse. Still a good experience.
- Verified customer
Thomas Reyes
June 8, 2025 · Experience June 8, 2025
Top tier service for my Lincoln
Always professional and quick. They kept me updated on my service and my car was returned clean and running perfectly. Great experience.
- Verified customer
Steven Alvarez
May 31, 2025 · Experience May 31, 2025
Always helpful with any issues
They fixed a rattling noise in the dashboard that two other mechanics couldn't find. Very happy with the result and the customer service.
- Verified customer
Connie Galietti
April 13, 2025 · Experience April 13, 2025
Fantastic customer care
The team here is great. They walked me through the diagnostic process and made sure I understood what needed fixing before starting work.
- Verified customer
Janet Ocampo
March 25, 2025 · Experience March 25, 2025
Good service, a bit pricey
The work they do is top notch, though you definitely pay a premium for it. Still, I trust them with my vehicle over anyone else.
- Verified customer
Lejla Denic
January 31, 2025 · Experience January 31, 2025
Best service department in town
I've been coming here for years and they never disappoint. The team is always courteous and they know their Lincolns inside and out.
- Verified customer
James Oneavatar
December 6, 2024 · Experience December 6, 2024
Great team at Al Packer
Very professional and friendly. My car was serviced efficiently and the staff made sure all my questions were answered before I left.