Alan Jay Fleet Processing Center

3.8Average · 8 reviews · 8 verifiedUnclaimed

8 reviews

  • Deborah Barnhart

    April 4, 2026 · Experience April 4, 2026

    Verified customer

    Top notch support for my business

    I’ve bought three trucks here now and I won’t go anywhere else. Tom always ensures we get the best rates and the maintenance department is super responsive if any parts are needed.

  • Josephq Knick

    August 21, 2025 · Experience August 21, 2025

    Verified customer

    Professional fleet processing service

    Great place to handle bulk orders. They have plenty of inventory and the staff knows how to handle the paperwork quickly so we can get our guys on the road.

  • Sandra Seibel

    June 5, 2025 · Experience June 5, 2025

    Verified customer

    Quick turnaround on our new fleet

    Sarah was absolutely fantastic in coordinating the delivery of our new sedans. Everything was ready upon arrival and the financing was handled perfectly. Highly recommend this team.

  • Daniel Okafor

    April 9, 2025 · Experience April 9, 2025

    Verified customer

    Frustrating communication regarding our service

    My van was supposed to be ready on Tuesday but they kept pushing it back without calling me. Had to follow up three times to finally get a status update.

  • Pamela Thompson

    March 15, 2025 · Experience March 15, 2025

    Verified customer

    Good selection but long wait times

    They had exactly the truck model I needed, but I did have to wait about 45 minutes past my appointment time to speak with a finance rep. Other than that, the service was excellent.

  • Amanda Rojas

    January 12, 2025 · Experience January 12, 2025

    Verified customer

    Terrible customer service and long wait

    Stood around for an hour waiting for someone to help with my fleet order. They completely ignored me while chatting amongst themselves. Won't be coming back to this location.

  • Shelley Ross

    December 25, 2024 · Experience December 25, 2024

    Verified customer

    Decent service but could be faster

    The processing center is convenient enough, but it feels like they are always understaffed. Expect to spend a couple of hours if you are looking to trade in a vehicle.

  • Jason Ensey

    October 10, 2024 · Experience October 10, 2024

    Verified customer

    Smooth experience buying my work truck

    Alan Jay made getting a new truck for the business so easy. Mark walked me through all the finance options and had me out the door in no time.