Terrible customer service and long wait

Review of Alan Jay Fleet Processing Center by Amanda Rojas · January 12, 2025

1/5

Stood around for an hour waiting for someone to help with my fleet order. They completely ignored me while chatting amongst themselves. Won't be coming back to this location.

More reviews of Alan Jay Fleet Processing Center

  • Deborah Barnhart

    April 4, 2026 · Experience April 4, 2026

    Verified customer

    Top notch support for my business

    I’ve bought three trucks here now and I won’t go anywhere else. Tom always ensures we get the best rates and the maintenance department is super responsive if any parts are needed.

  • Josephq Knick

    August 21, 2025 · Experience August 21, 2025

    Verified customer

    Professional fleet processing service

    Great place to handle bulk orders. They have plenty of inventory and the staff knows how to handle the paperwork quickly so we can get our guys on the road.

  • Sandra Seibel

    June 5, 2025 · Experience June 5, 2025

    Verified customer

    Quick turnaround on our new fleet

    Sarah was absolutely fantastic in coordinating the delivery of our new sedans. Everything was ready upon arrival and the financing was handled perfectly. Highly recommend this team.

  • Daniel Okafor

    April 9, 2025 · Experience April 9, 2025

    Verified customer

    Frustrating communication regarding our service

    My van was supposed to be ready on Tuesday but they kept pushing it back without calling me. Had to follow up three times to finally get a status update.