Bad service and rude management
Review of Alan Jay Ford Service by Zuzi Price · January 30, 2026
1/5
My car was left in a mess and they refused to take responsibility. The manager was incredibly condescending when I brought it to his attention.
More reviews of Alan Jay Ford Service
- Verified customer
John Knapek
July 8, 2026 · Experience July 8, 2026
Quality repairs and nice advisors
Overall a good shop for any Ford owner. They are thorough, though sometimes you have to wait a little longer to get an appointment scheduled.
- Verified customer
Nancy Kowalski
May 16, 2026 · Experience May 16, 2026
Best Ford service around Sebring
I wouldn't take my Mustang anywhere else. John is the best service manager. He always makes sure my car is taken care of and provides clear, honest advice.
- Verified customer
Chuck Burgess
March 21, 2026 · Experience March 21, 2026
Poor communication regarding parts
Was told a part would be in stock on Monday, but it didn't arrive until Thursday. No one called to keep me posted, costing me days without my car.
- Verified customer
Louis Monacello
December 26, 2025 · Experience December 26, 2025
Super helpful service team
The mechanics here really care about the details. They went the extra mile to ensure my suspension work was done perfectly. I appreciate the quality.